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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A) Attach an Omniscript ta task and handle the integration manually
B) Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
C) Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
D) Use Apex to be able to send the customized payload and interpret the response

2. Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A) Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
B) User, Person Account, Billing Account, Service Account, Contacts, Assets.
C) User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
D) User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets

3. UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A) Migrating in/out from bundle offer
B) Service Continuity
C) Supported by digital commerce API
D) Customer can choose their plan from all pricing books.
E) History of subscription updates and traceability

4. Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

A) 1:1
B) 1:M
C) M:1
D) M:M

5. Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A) Model the router technical product and decompose it from the business internet offer.
B) Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
C) Model the router as an attribute of the business internet offer with a default value of 'included'
D) Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

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