Free BlackBerry BCP-240 Practice Test & Real Exam Questions

Exam Code/Number: BCP-240
Exam Name/Title: BlackBerry 10 Support Specialist
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications

Exam Questions: 100
Updated On: Jun 15, 2026

Question #1

What is the share address of the BlackBerry Smartphone internal device storage?

A. smb://lP Address Of Device/shared

B. //Device Name\storage

C. http://IP Address Of Device:3101

D. //IP Address OfDevice\media

Discussion 0

Correct Answer: D Vote an answer

Question #2

A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A. Swipe down, go to Settings.

B. Swipe down, go to Settings, click on Location Services.

C. Swipe down, go to Settings, click on BB Protect.

D. Swipe down, go to Settings, click on Security, enable Device password.

Discussion 0

Correct Answer: C Vote an answer

Question #3

What would be the reason that a software update would be presented during the out of box experience?

A. To apply any software updates released after the smartphone was manufactured and install any region specific files not present in the base software

B. To install any applications specific to the carrier and required by government regulations to allow access to services such as custom music services, billing software and online government sites

C. To install applications that are compatible with the BlackBerry smartphone and listed with purchased applications from App World associated with the BlackBerry ID assigned to the smartphone

D. To install the diagnostic software if the owner accepted and enabled the ability of the smartphone to send diagnostic and usage data

Discussion 0

Correct Answer: A Vote an answer

Question #4

What is expected when the number of license seats is exceeded and the grace period is over?

A. The smartphone/tabletwill be activated but with a warning.

B. The last activated smartphoneyTablet is de-activated.

C. New activations will be blocked.

D. Only limited functionality is enabled.

Discussion 0

Correct Answer: C Vote an answer

Question #5

How is the Settings menu accessed within BlackBerry World?

A. Swipe left from the right bezel

B. Swipe down from the top bezel

C. Swipe up from the bottom bezel

D. Swipe right from the left bezel

Discussion 0

Correct Answer: B Vote an answer

Question #6

A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A. Accounts

B. Bluetooth

C. Media Sharing

D. Security and Privacy

Discussion 0

Correct Answer: B Vote an answer

Question #7

Which of the following resources would enable a user who has lost a device to ensure that their contact information is displayed on their BlackBerry?

A. BlackBerry Lost and Found

B. BlackBerry Protect

C. BlackBerry Help

D. App World

Discussion 0

Correct Answer: B Vote an answer

Question #8

A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?

A. The BB10 device is in the BlackBerry World - Work

B. The BB10 device is not provisioned for BlackBerry World

C. The BB10 device is not connected to the network

D. The BB10 device is not connected to the BlackBerry Network

Discussion 0

Correct Answer: A Vote an answer

Question #9

What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?

A. Enterprise and Home

B. Work and Home

C. Server and Personal

D. Work and Personal

Discussion 0

Correct Answer: D Vote an answer

Question #10

What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A. Such applications can only be pushed from the server.

B. Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.

C. The application can be installed using a SD card containing the BBOS application.

D. The same BBID needs to be used to install the application.

Discussion 0

Correct Answer: B Vote an answer

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