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BlackBerry 10 Support Specialist Sample Questions:

1. Where should an end user be directed to quickly identify if the BlackBerry is connected to the network?

A) BlackBerry World
B) BlackBerry Device Ribbon (Top of Device)
C) BlackBerry Messenger (BBM) Application
D) Universal Hub

2. What happens when a user activates a Playbook in addition to a smartphone on the BlackBerry Device Service (BDS)?

A) The smartphone has a popup to choose the device to continue communication with the BDS.
B) Both the Playbook and the smartphone will continue to work since the BDS supports multiple devices per user.
C) The devices with the most memory free will stay enabled, and the other devices are disabled from the BDS automatically.
D) The smartphone stops communication with the server

3. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A) Inbox and the first 10 sub-folders
B) Inbox and its subfolders
C) Inbox and sent items folder
D) Inbox

4. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Copying media and files
B) Blocking USB connections
C) Wi-Fi sharing
D) Bluetooth connections

5. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A) Active user and devices
B) Active devices
C) Active user
D) A user

Solutions: