New 2021 37820X exam questions Welcome to download the newest Pass4Leader 37820X PDF dumps (66 Q&As)
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NEW QUESTION 30
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and 200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 200 Telephony users and 435 UC users
- B. 410 Telephony users and 225 UC users
- C. 400 Telephony users and 235 UC users
- D. 210 Telephony users and 425 UC users
Answer: A
NEW QUESTION 31
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Web Chat
- B. Scanned Documents
- C. Predictive Outbound
- D. MMS Text Messages
Answer: D
NEW QUESTION 32
Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?
- A. it adds Outlook access to the one-X Portal desktop.
- B. it adds a subset of one-X Portal functionality to the Outlook window.
- C. It adds Outlook access to the Avaya IX Workplace Client for IP Office.
- D. It adds Avaya IX Workplace Client functionality to the Outlook window.
Answer: A
NEW QUESTION 33
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Orchestration Designer
- B. Outbound Campaign Management Tool
- C. Communication Control Toolkit
- D. Proactive Outreach Manager
Answer: B
NEW QUESTION 34
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 35
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on two Dell servers
- B. A high availability deployment on three Dell servers
- C. A virtualized high availability Hyper-V deployment
- D. A high availability deployment on two Portwell Cad servers
Answer: D
NEW QUESTION 36
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya Session Border Controller for Enterprise
- B. 1600 series telephone sets
- C. Avaya one-X Mobile
- D. Voicemail Pro
Answer: A
NEW QUESTION 37
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses; since HA Is included with the Standard license
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 15 Standard licenses and 15 Standard HA licenses
Answer: B
NEW QUESTION 38
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. 16 additional Mobile user licenses
- B. No additional user licenses
- C. 16 additional Office user licenses
- D. Six additional Power user licenses
Answer: C
NEW QUESTION 39
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office does not track that information but it is available with a call center application.
- B. IP Office tracks that information and It can be reviewed using the built-in reports.
- C. IP Office tracks that information and It Is provided In a CSV format.
- D. IP Office does not track that Information but It is available using a third-party call accounting application.
Answer: B
NEW QUESTION 40
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. ACCS
- B. AWFOS
- C. ASBCE
- D. IP Office
Answer: B,D
NEW QUESTION 41
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- B. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. To IP Office and anchored In IP Office: A-6
Answer: B
NEW QUESTION 42
Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
- A. Realtime
- B. Custom reports
- C. Agent Dashboards
- D. Recording Library
Answer: C
NEW QUESTION 43
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs 10 Teleworker licenses,
- B. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- C. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- D. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
Answer: B
NEW QUESTION 44
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. Linux servers
- B. CentOS servers
- C. SCN IP500 V2
- D. Expansion IP500 V2
Answer: A
NEW QUESTION 45
You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
- A. On-Premise
- B. Private Cloud
- C. Public Cloud
- D. Hybrid Cloud
Answer: B
NEW QUESTION 46
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming trunk must be digital and the outgoing can be analog or digital.
- B. The incoming and outgoing trunk must be digital.
- C. The incoming and outgoing trunk can be analog or digital.
- D. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
Answer: A
NEW QUESTION 47
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It delivers a lower total cost of ownership compared to all major vendors.
- B. It focuses on the customer's IT relevant needs.
- C. It supports a broader range of endpoints types.
- D. It Is available in more deployment options than other major vendors.
Answer: A,D
NEW QUESTION 48
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Live broadcast for 750 viewers
- B. Web browser connectivity
- C. Video room systems as participants
- D. Recording and playback
Answer: C
NEW QUESTION 49
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37820X exam questions from Pass4Leader dumps: https://www.pass4leader.com/AVAYA/37820X-exam.html (66 Q&As)