Free ServiceNow CIS-EM Practice Test & Real Exam Questions
What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?
Correct Answer: B
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A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?
What is the most likely cause of this issue?
Correct Answer: A
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What is the default collection/polling interval applied to all event connectors?
Correct Answer: E
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What does Now Assist for ITOM use to provide alert analysis?
Correct Answer: B
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Agent Client Collector is built on what framework that enables you to adopt and extend monitoring checks from the community?
Correct Answer: B
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A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.
How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
Correct Answer: D
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Where can you look to determine what event rule created an alert? (Choose two.)
Correct Answer: A,E
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You have an event with a Source of 'Trap from Enterprise 111', but the alert created for this event shows a Source of 'Oracle EM'. If you want to change what this is set to, where in the event rule would you do this?
Correct Answer: D
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What Event Management module allows for configuration of automatic task creation?
Correct Answer: B
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What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?
Correct Answer: C
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