Free Salesforce Salesforce-Sales-Representative Practice Test & Real Exam Questions
After a salesrepresentative presents a value proposition to customers, they raise some objections. The sales rep understands their reasoning and negative emotional reaction.
Which step should the sales rep take next to address these objections?
Which step should the sales rep take next to address these objections?
Correct Answer: A
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In the context of deal management, why is it important for asales representative to earn a deeper level of trust and access to decision makers within the customer's organization?
Correct Answer: C
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What are the four elements of emotional intelligence?
Correct Answer: C
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A Universal Containers sales representative is working with an account prospect to get them more comfortable with the company's offerings and solutions.
Which approach would help the sales rep educate the prospect about their offerings and solutions?
Which approach would help the sales rep educate the prospect about their offerings and solutions?
Correct Answer: A
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A sales representative is struggling with forecast accuracy due toa lack of insight into the potential success of various opportunities.
Which technique will help improve the sales rep's forecasting accuracy?
Which technique will help improve the sales rep's forecasting accuracy?
Correct Answer: C
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What is animportant consideration for a sales representative as they create a sales proposal?
Correct Answer: A
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A sales representative wants to highlight a customer's return on their investment.
Which type of analysis should the sales rep use to show this?
Which type of analysis should the sales rep use to show this?
Correct Answer: A
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A sales representative learns from a survey that a strategic customer has a low satisfaction score because they are using only some of the products in their contract.
What should the sales rep do first to improve customer satisfaction?
What should the sales rep do first to improve customer satisfaction?
Correct Answer: B
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A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?
Which session type should the sales rep hold with the prospect?
Correct Answer: C
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