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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A project involves multiple environments, including Development, QA, and Production. What is best practice for managing and moving Data Mapper changes across these environments?

A) Extract the JSON definitions for manual import via the browser console.
B) Recreate the configurations manually within each environment's designer.
C) Deploy components using metadata migration tools and source control.
D) Treat the components as data records for migration via a data loader tool.

2. A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves. For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external system the last 5 months in the case description. In what order should the consultant design the elements of the OmniScript to meet these requirements?

A) Date Input, Radio Input, HTTP Action, DataRaptor Post Action
B) Radio Input, Date Input, HTTP Action, DataRaptor Post Action
C) HTTP Action, DataRaptor Post Action, Date Input, Radio Input
D) HTTP Action, Radio Input, Date Input, DataRaptor Post Action

3. A consultant is designing a FlexCard for a client. The client wants the FlexCard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button. How should the consultant design the FlexCard to meet the client's requirements?

A) Design the parent card to launch a new DataRaptor when the specific action is taken.
B) Design the parent card to launch a child card when the specific action is taken.
C) Design the parent card to launch a child card through a Flyout Action.
D) Design the parent card to launch a new OmniScript when the specific action is taken.

4. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It. Which three OmniScript elements should be used to meet these requirements? Choose 3 answers

A) DataRaptor Transform Action
B) DataRaptor Extract Action
C) Select
D) Radio
E) DataRaptor Post Action

5. A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers

A) Expression Set
B) DataRaptor Extract
C) DataRaptor Transform
D) Decision Matrix

Solutions: