Free Salesforce Plat-Admn-201 Practice Test & Real Exam Questions
When Agentforce performs its grounding check, it examines source information, the topic instructions, and scope. Which additional information does the agent look for during its grounding check?
Correct Answer: D
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Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount. How should a Platform Administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
Correct Answer: A
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The Cloud Kicks CFO requires any opportunity over $100,000 to be automatically sent to them, so they can sign off on the record before the deal closes. Which feature should a Platform Administrator use to fulfill this requirement?
Correct Answer: A
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A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business requirements mandate that the marketers are given access to opportunities in order to maintain the campaign relationships on each opportunity. The administrator decides to assign the Marketing User profile. What should the administrator do next to achieve this requirement?
Correct Answer: B
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Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
What should a Platform Administrator use to complete this requirement?
What should a Platform Administrator use to complete this requirement?
Correct Answer: D
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A Platform Administrator at Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the administrator distribute the screen flow?
Correct Answer: C
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Cloud Kicks wants to ensure that every client has support based on the level of service that has been agreed on in the sales cycle. There are tiers to this support model, Gold, Silver, and Bronze.
What should a Platform Administrator create to ensure that this is part of every client's account once they become a client?
What should a Platform Administrator create to ensure that this is part of every client's account once they become a client?
Correct Answer: D
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A Platform Administrator at Cloud Kicks has set up a junior administrator as a delegated administrator in Salesforce. What should the Platform Administrator consider regarding delegated administrators?
Correct Answer: B
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