Free Salesforce NP-Con-101 Practice Test & Real Exam Questions

Exam Code/Number: NP-Con-101
Exam Name/Title: Salesforce Certified Nonprofit Success Pack Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant

Exam Questions: 269
Updated On: Jul 13, 2026

Question #13

A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management.
What are three reasons the consultant can share to emphasize the value and importance of governance?
Choose 3 answers

A. Compliance

B. Delivery Speed

C. Technical Interoperability

D. Security

E. Cost savings

Discussion 0

Correct Answer: B,D,E Vote an answer

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Question #14

A nonprofit organization is retiring its legacy donor, donation, and payment processing systems. The organization wants to load 45,000 records into Salesforce from a single flat file. Which tool should be used to create all of the records at once?

A. Data Loader

B. ETL Tool

C. NPSP Data Import

D. Import Wizard

Discussion 0

Correct Answer: A Vote an answer

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Question #15

A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?

A. List Emails

B. Pardot

C. Salesforce Flow

D. Email Studio

Discussion 0

Correct Answer: B Vote an answer

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Question #16

A nonprofit customer wants to have the status for a Campaign Member on a fundraising campaign automatically update when a donation is received from that Contact.
What should the consultant recommend?

A. Use Process Builder to update the Contact's campaign member record.

B. Enable Automatic Campaign Member Management in NPSP settings.

C. Create a workflow rule that updates the Campaign Status when an Opportunity is created.

D. Create an Apex Trigger to update the Contact's Campaign record.

Discussion 0

Correct Answer: B Vote an answer

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Question #17

The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

A. Service Participants with or without Program Engagement

B. Program Engagements with or without Household Account

C. Contacts with or without Relationships

D. Contacts with or without Service Participants

Discussion 0

Correct Answer: C Vote an answer

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Question #18

A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data.
Which two steps should the consultant use to import and deduplicate the data against existing records?
Choose 2 answers

A. Upload the program data using the NfSP Data Importer.

B. Upload the program data using the Data Import Wizard.

C. Upload the client data using the Data Import Wizard.

D. Upload the client information using the NPSP Data Importer.

Discussion 0

Correct Answer: B,D Vote an answer

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Question #19

A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?

A. Set the Contact Role for individual Opportunities to Honoree.

B. In the New Donation entry screen populate the Honoree lookup field.

C. Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.

D. Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.

Discussion 0

Correct Answer: D Vote an answer

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Question #20

A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.
What should the consultant advise to troubleshoot the issue?

A. Check if the user has access to Households via Role hierarchy.

B. Check if the user has access to the Apex Class for Manage Households.

C. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.

D. Check if the user has the View Reports in Public Folders system permission.

Discussion 0

Correct Answer: B Vote an answer

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Question #21

A member of the donation processing team wants to set up different batch data input configurations for different donation types.
Which feature should the consultant recommend to make processing different donation batches consistent?

A. Data Import Wizard

B. Gift Entry Templates

C. Advanced Mapping

D. Engagement Plan Templates

Discussion 0

Correct Answer: B Vote an answer

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Question #22

A nonprofit created a custom Opportunity Name for all In-kind gifts.
Which two considerations should the consultant discuss with the nonprofit?
Choose 2 answers

A. The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.

B. The nonprofit should change existing Opportunities to the new naming convention through an upsert.

C. Click the Refresh Name button on one Opportunity record to update all relevant Opportunities.

D. The Opportunity Name Format will only be applied to new Opportunities of the matching record type,

Discussion 0

Correct Answer: A,D Vote an answer

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Question #23

A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received.
Which solution should the consultant recommend?

A. NPSP and Social Studio

B. NPSP and Marketing Cloud

C. NPSP and Pardot

D. PSP and Experience Cloud

Discussion 0

Correct Answer: B Vote an answer

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Question #24

How can a gift officer determine if an acknowledgment letter was sent for a donation?

A. Check the Acknowledgement Status picklist value on the Contact object.

B. Check if the Campaign Member status is set to "Acknowledged".

C. Check the Status picklist value on the Task object.

D. Check the Acknowledgement Status picklist value on the Opportunity object.

Discussion 0

Correct Answer: D Vote an answer

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