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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.
How should a consultant meet this requirement?

A) Update the assigned Permission Set.
B) Create a criteria-based sharing rule.
C) Update default sharing to Public Read/Write.
D) Create and assign a new profile.

2. A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?

A) Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.
B) Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.
C) Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.
D) Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.

3. A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

A) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.
B) Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
C) Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
D) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.

4. The system administrator at a nonprofit encounters a 500 server error when trying to map additional objects and fields with Advanced Mapping.
What is likely causing the error?

A) The administrator is trying to map to an unsupported field type.
B) The administrator is trying to map to an object from a managed package.
C) The target field has a validation rule in place.
D) A user modified or deleted a mapped field.

5. Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce.
Which two NPSP Data Import features will streamline the import of these donations?
Choose 2 answers

A) Schedule a Batch by updating the NPSP Scheduled Batches.
B) Schedule a Batch by checking the Process Using Scheduled Job checkbox.
C) Create a Batch and map Opportunity Primary Contact on First and Last Name.
D) Create a Batch and match Contact on First and Last Name.

Solutions: