Free Salesforce Community-Cloud-Consultant Practice Test & Real Exam Questions, Page 1

Question #1

Universal Containers builds a Community on the Napilitemplate. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers

A. Build custom Lightning survey components for the template

B. Find and install a Lightning survey app from the AppExchange

C. Find and install a Visualforce survey app from the AppExchange

D. Create a new page, add the standard survey components, and publish

Discussion 0

Correct Answer: A,B Vote an answer

Question #2

Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log into the community. How should the Community Cloud consultant meet this requirement?
Select one or more of the following:

A. Target employees using audiences based on user object criteria

B. Create content using Content Management in Workspaces

C. Assign separate Visualforce pages for each department

D. Develop a login flow with unique endpoints for each department

Discussion 0

Correct Answer: C Vote an answer

Question #3

Which is currently not a valid pre-built Social Sign-on Authentication provider?

A. Twitter

B. LinkedIn

C. Google

D. GitHub

E. Janrain

F. Box

G. Facebook

Discussion 0

Correct Answer: F Vote an answer

Question #4

What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.

A. Build custom Lightning survey components for the template.

B. Find and install a Visualforce survey app from the AppExchange.

C. Find and install a Lightning survey app from the AppExchange.

D. Create a new page, add the standard survey components, and publish.

Discussion 0

Correct Answer: A,C Vote an answer

Question #5

Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:

A. Salesforce Tabs + Visualforce

B. Customer Service

C. Partner Central

D. Customer Account Portal

Discussion 0

Correct Answer: B Vote an answer

Question #6

A Salesforce Admin is launching a newCommunity in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

A. Formalize the member registration process, including automating the account assignment or person account creation

B. Performance test the Community with a large number of members with increased activity

C. Make sure customers are NOT members of other Salesforce Communities

D. Test the Community for member activity, including cases and articles

E. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

Discussion 0

Correct Answer: A,D,E Vote an answer

Question #7

What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?

A. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content

B. Enable Moderation for the Community to block offensive or inappropriate content

C. Use moderation rules in the Community to block offensive or inappropriate content

D. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content

Discussion 0

Correct Answer: C Vote an answer

Question #8

You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) areavailable to them in your Napili Template Community?

A. Develop a custom lightning component which will allow seamless transition between languages

B. Language will be determined by the language set on their User Profile

C. Install the Google Translation component which allows Authenticated users to swap between languages

D. Multi-Language support is not available for Napili Template communities

E. Place the Language Picker Component on the Community home page

Discussion 0

Correct Answer: B Vote an answer

Question #9

Universal Containers needs to build a Community for their customers. Thefollowing security requirements must be met: * Customers can access their accounts. invoices. and orders. * An account is associated to only one individual. * A few customers who act as partners need access to individual accounts. * Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?

A. User PersonAccount, Customers Community License. and Sharing Set.

B. User Customers Account. Customer Community Plus License. and sharing rules.

C. User Person Account. Customers Community Plus License. and Super User access

D. Customers Account. Customer Community License. and sharing rules.

Discussion 0

Correct Answer: A Vote an answer

Question #10

Universal Containers has a multi -layered distributionstructure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: * Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. * Main Distributors can communicate with other Main Distributors.
* Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?

A. Build one Community using the Napili template for Main Distributors and Regional Distributors.
Disable Community user visibility and allow portal user visibility

B. Build one Community for each Regional Distributor and one for Main Distributors

C. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage

D. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community

Discussion 0

Correct Answer: D Vote an answer

Question #11

Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce PartnerCommunity. What should a Community Cloud consultant suggest as a method of implementation?
Select one or more of the following:

A. Configure Files Connect and include the external object in the global search

B. Create a custom lightning component to display the information in an iframe

C. Used the standard files component and define the third-party billing system as a source

D. Configure Salesforce Connect and define the required external objects

Discussion 0

Correct Answer: A Vote an answer

Question #12

Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?

A. Make sure Top Articles for Topics is enabled in Community Management.

B. Update Knowledge Settings inside Setup.

C. Set the Number of Articles property inside the Page Editor.

D. Add the Top Articles component inside the Community Builder.

Discussion 0

Correct Answer: C Vote an answer

Question #13

A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?
Select one or more of thefollowing:

A. Lightning bolt solutions

B. Custom solutions

C. Business value map and ROI

D. Lightning community templates

Discussion 0

Correct Answer: D Vote an answer

Question #14

Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:

A. Create a new certificate using certificate and key management

B. In setup, select domains and click add a domain

C. Configure profile/permissions for a public user

D. Select the option to allow Advanced Security in Community Management

E. Add the certificate thatsupports the specified domain

Discussion 0

Correct Answer: C,D,E Vote an answer

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