Free Pegasystems PEGAPCSA86V1 Practice Test & Real Exam Questions
A life insurance company satellite office in various countries. Each satellite office has its own queue. Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner .
Which routing approach supports this requirement?
Which routing approach supports this requirement?
Correct Answer: B
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A form listing nearby restaurants has four columns:
* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size.
When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)
* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size.
When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)
Correct Answer: C,D,F
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The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
Correct Answer: C
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A hotel booking application allows customers to change rooms after making a reservation. The status of each room in each hotel is stored on a data page sourced from a database table .
Which two configuration options do you use to update the database table when a customer changes rooms? (Choose two.)
Which two configuration options do you use to update the database table when a customer changes rooms? (Choose two.)
Correct Answer: B,C
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A customer wants to copy the contents of a previous order to their current order .
What rule type do you use to copy the order contents?
What rule type do you use to copy the order contents?
Correct Answer: A
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You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved .
How do you configure a case to achieve the required behavior?
How do you configure a case to achieve the required behavior?
Correct Answer: C
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A user view includes a list of four urgency options selectable by radio buttons .
How do you configure the selection list?
How do you configure the selection list?
Correct Answer: D
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A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?
How do you configure a solution to ensure the email includes the case ID for the survey?
Correct Answer: D
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You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?
vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?
Correct Answer: C
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