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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A form listing nearby restaurants has four columns:
* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size.
When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)

A) Set the importance of the Restaurant name and Make reservation columns to Primary.
B) Set the importance of the Make reservation column to Primary.
C) Set the importance of the Restaurant location and Make reservation columns to Secondary.
D) Set the importance of the Restaurant name column to Primary.
E) Set the importance of the image column to Secondary.
F) Set the importance of the image column to Other.

2. In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)

A) Fraud investigation
B) Claim
C) Customer
D) Items of loss

3. You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service .
How do you configure assignment routing to review warranty service requests?

A) Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
B) Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
C) Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
D) Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

4. To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

A) Use a Validate rule to call two Edit validate rules: one for income and one for liability.
B) Use a single Validate rule with two conditions: one for income and one for liability.
C) Use two Edit Validate rules: one for income and one for liability.
D) Use Ul controls to validate the entries in the income and liability fields.

5. How do you indicate the progress of a case towards resolution?

A) Update the case status on the appropriate steps.
B) Apply service levels to the assignment steps.
C) Design intent-driven user interfaces.
D) Configure a case notes field to capture progress information

Solutions: