Free HP HP2-H65 Practice Test & Real Exam Questions

Exam Code/Number: HP2-H65
Exam Name/Title: Selling HP Personal Systems Services 2018
Certification Provider: HP
Corresponding Certification: HP Sales Certified

Exam Questions: 36
Updated On: Jun 12, 2026

Question #1

What are the six stages of the HP Services lifecycle?

A. Discover and Configure, Deploy, Secure, Maintain, Replace and Decommission

B. Discover and Design, Configure, Deploy, Optimize, Maintain, Dispose and Refresh

C. Plan and Optimize, Configure, Install, Maximize, Maintain, Repair and Decommission

D. Design and Plan, Integrate, Set-up, Manage, Maintain, Repair and Refresh

Discussion 0

Correct Answer: C Vote an answer

Question #2

Which statement is true about the current market trends?

A. IT wants greater flexibility to purchase the latest technologies.

B. Professional and personal lives are becoming more separate.

C. The workforce has increasing expectations for productivity.

D. Onsite workplaces are becoming obsolete.

Discussion 0

Correct Answer: D Vote an answer

Question #3

A customer wants to keep existing hardware with a higher level of support. Their hardware can be supported for one more year. There is a trigger for contract.
Which renewal option should you recommend?

A. extend with Post-Warranty Care Pack

B. propose Accidental Damage Protection

C. extend with a standard or custom service contract

D. protect new hardware with different HP Services

Discussion 0

Correct Answer: A Vote an answer

Question #4

Your customer, a local hospital, is concerned with unexpected repair costs due to spills and dropped devices while doctors visit with their patients. They are also concerned with data security on these devices if the hard drive fails. Which services would you offer?

A. Accidental Damage Protection and Defective Media Retention

B. Next Business Day Onsite and Installation

C. Configuration Services and Defective Media Retention

D. Accidental Damage Protection and Next Business Day Onsite Services

Discussion 0

Correct Answer: B Vote an answer

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