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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Which occupancy would be most attractive to an insurer reviewing a property's exposure?

A) Scrap yard
B) Auto body shop
C) Restaurant
D) Clothing store

2. The insured has a property policy on his cottage with a $120,000 limit of insurance. What is the amount of coverage available for loss or damage to his $12,000 cottage boathouse under a typical policy?

A) $120,000, the limit of the cottage policy
B) $0, boathouses are excluded under the policy
C) $12,000, in addition to the $120,000 on the cottage
D) $12,000, included in the limit on the cottage

3. Why is the precedent-setting case Fine's Flowers Ltd. et al. v. General Accident Assurance Co. of Canada et al. significant?

A) Outlined the intermediary's stringent duty of care owed to clients
B) Defined special risks and the responsibility the insurer has to limit the intermediary's authority
C) Restructured the content of agency contracts between insurers and intermediaries
D) Established that intermediaries will be held accountable if they provide legal advice

4. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Ensure all communication with clients and insurers is done face-to-face
B) Use close-ended questions with clients at all times
C) Recommend that clients consult with experts outside the insurance field if a situation calls for it
D) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise

5. Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?

A) Reservation of rights letter
B) Liability admittance notice
C) Forfeiture agreement
D) Acceptance confirmation

Solutions: