Free Apple 9L0-415 Practice Test & Real Exam Questions

  • Exam Code/Number: 9L0-415
  • Exam Name/Title: OS X Support Essentials 10.9
  • Certification Provider: Apple
  • Corresponding Certification: Mac OS X
  • Exam Questions: 218
  • Updated On: Aug 23, 2026
You started up a Mac from its OS X Recovery partition to complete a task. When you restarted, the Mac started up from the OS X Recovery partition again. How can you configure it to start up from a different volume?
Correct Answer: B Vote an answer
On an OS X computer running Mountain Lion, changes made in the Software Update pane of System Preferences apply to ALL users of the system.
Correct Answer: B Vote an answer
How can a user with the short name anna exclude the /Users/anna/Downloads/ folder from Time Machine backups?
Correct Answer: C Vote an answer
How can you limit a user account from having full access to all applications?
Correct Answer: B Vote an answer
A FileVault 2-protected system can be unlocked using the recovery key that was generated during the FileVault 2 setup process. This key can be entered during system startup, and will allow you to reset the user's account password.
Correct Answer: A Vote an answer
Safe Sleep is a feature of all OS X compatible portable Macs that saves the system's state to permanent storage in cases where the computer's battery drains completely. Power Nap is a feature of Mac systems introduced after mid-2011 that use all-flash storage. Power Nap allows the Mac to automatically wake in a low-power mode so the system can perform a variety of application and system updates.
Correct Answer: C Vote an answer
How can you identify which applications are installed on your Mac?
Correct Answer: A Vote an answer
A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.
Correct Answer: D Vote an answer
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The four default top-level folders visible in the Finder are:
Applications, containing applications all local users have access to Library, containing system resources all local users have access to System, containing necessary system resources Users, containing all the local user home folders
Correct Answer: A Vote an answer
What's target disk mode and how is it engaged?
Correct Answer: D Vote an answer
You want to manage configuration profiles on a Mac that has Mountain Lion installed, but the Profiles preferences icon is NOT present in the System Preferences window. What is a likely explanation?
Correct Answer: B Vote an answer
What are the four erase options available in Disk Utility? How are they all different?
Correct Answer: C Vote an answer
In a default OS X Mountain Lion installation, which permission is assigned to the top level of each user's home folder to make it accessible to Guest users who log in locally?
Correct Answer: B Vote an answer
What steps should you use when troubleshooting application issues?
Correct Answer: C Vote an answer
On an optional configuration step in the Setup Assistant in OS X Mountain Lion, pressing Command-Q lets you skip the step.
Correct Answer: A Vote an answer