Free Salesforce Slack-Con-201 Practice Test & Real Exam Questions
What role does the Slack account team have in a client engagement?
Correct Answer: A
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Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?
When planning an introductory Slack 101 learning session, which consideration is most important?
Correct Answer: D
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You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?
Which set of components should you highlight to your client?
Correct Answer: B
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Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?
Which grid design best practice is most appropriate for this client?
Correct Answer: A
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Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
What type of channel would best address this concern?
Correct Answer: B
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Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?
What should you recommend as a best practice prior to launch?
Correct Answer: B
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Your client is preparing to launch Slack and wants to know if they should have admins create channels or allow users to create channels once they join.
Which response reflects channel strategy best practices?
Which response reflects channel strategy best practices?
Correct Answer: A
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Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?
How should you advise they proceed?
Correct Answer: A
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Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?
Correct Answer: D
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Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?
Which org-level metric should you recommend your client use to find this count?
Correct Answer: D
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