Free Salesforce Salesforce-AI-Specialist Practice Test & Real Exam Questions
Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses.
Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?
Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?
Correct Answer: A
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Which configuration must an AI Specialist complete for users to access generative Al-enabled fields in the Salesforce mobile app?
Correct Answer: B
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Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot.
How should the AI Specialist monitor Copilot's usability and the assignment of actions?
How should the AI Specialist monitor Copilot's usability and the assignment of actions?
Correct Answer: C
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Universal Containers (UC) is experimenting with using public Generative AI models and is familiar with the language required to get the information it needs. However, it can be time consuming for both UC's sales and service reps to type in the prompt to get the information they need, and ensure prompt consistency.
Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?
Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?
Correct Answer: C
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Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?
Correct Answer: A
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An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors.
What is the cause of the random nature of this error?
What is the cause of the random nature of this error?
Correct Answer: B
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Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog.
Which type of prompt template should UC use?
Which type of prompt template should UC use?
Correct Answer: A
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Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy.
Which prompt template type should the AI Specialist recommend?
Which prompt template type should the AI Specialist recommend?
Correct Answer: C
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An AI Specialist has grounded a prompt template with a related list. During user acceptance testing (UAT).
users are not getting the correct responses.
What is causing this issue?
users are not getting the correct responses.
What is causing this issue?
Correct Answer: A
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Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates.
Which type of flow should UC use?
Which type of flow should UC use?
Correct Answer: C
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How does Secure Data Retrieval ensure that only authorized users can access necessary Salesforce data for dynamic grounding?
Correct Answer: B
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An AI Specialist at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.
How should the AI Specialist include these instructions on a new line in the prompt template?
How should the AI Specialist include these instructions on a new line in the prompt template?
Correct Answer: B
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Universal Containers' service team wants to customize the standard case summary response from Einstein Copilot.
What should the AI Specialist do to achieve this?
What should the AI Specialist do to achieve this?
Correct Answer: B
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Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster.
The team wants to understand the criteria used by the copilot to match opportunities.
What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?
The team wants to understand the criteria used by the copilot to match opportunities.
What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?
Correct Answer: A
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