Free Salesforce Salesforce-AI-Specialist Practice Test & Real Exam Questions

Exam Code/Number: Salesforce-AI-Specialist
Exam Name/Title: Salesforce Certified AI Specialist Exam
Certification Provider: Salesforce
Corresponding Certification: AI Associate

Exam Questions: 157
Updated On: Jul 10, 2026

Question #43

What should an AI Specialist consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A. The Activities related list on the Account object is not supported because it is a polymorphic field.

B. Prompt generation will yield no response when there is no related list associated with an Account in runtime.

C. If person accounts have been enabled, merge fields will not be available for the Account object.

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #44

What is the main purpose of Prompt Builder?

A. A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making.

B. A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.

C. A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #45

Universal Containers (UC) needs to improve the agent productivity in replying to customer chats.
Which generative AI feature should help UC address this issue?

A. Case Escalation

B. Service Replies

C. Case Summaries

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #46

A Salesforce Administrator wants to generate personalized, targeted emails that incorporate customer interaction data. The admin wants to leverage large language models (LLMs) to write the emails, and wants to reuse templates for different products and customers.
Which solution approach should the admin leverage?

A. Create a t field Generation prompt template type

B. Use sales Email standard templates

C. Create a Sales Email prompt template type.

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #47

Universal Containers wants to incorporate the current order fulfillment status into a prompt for a large language model (LLM). The order status is stored in the external enterprise resource planning (ERP) system.
Which data grounding technique should the AI Specialist recommend?

A. Eternal Object Record Merge Fields

B. Apex Merge Fields

C. External Services Merge Fields

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #48

Universal Containers wants to incorporate CRM data as well-formatted JSON in a prompt to a large language model (LLM).
What is an important consideration for this requirement?

A. "CRM data to JSON" checkbox must be selected when creating a prompt template.

B. JSON format should be enabled in Prompt Builder Settings.

C. Apex code can be used to return a JSON formatted merge field.

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #49

Universal Containers implemented Agentforce for its users. One user complains that an Agent is not deleting activities from the past 7 days. What is the reason for this issue?

A. Agentforce does not have a standard Delete Record action.

B. Agentforce Delete Record Action permission is not associated to the user.

C. Agentforce does not have the permission to delete the user's records.

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #50

An administrator is responsible for ensuring the security and reliability of Universal Containers' (UC) CRM data. UC needs enhanced data protection and up-to-date AI capabilities. UC also needs to include relevant information from a Salesforce record to be merged with the prompt.
Which feature in the Einstein Trust Layer best supports UC's need?

A. Data masking

B. Dynamic grounding with secure data retrieval

C. Zero-data retention policy

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #51

Universal Containers needs to provide insights on the usability of Agents to drive adoption in the organization.
What should the AI Specialist recommend?

A. Agentforce Analytics

B. Agent Studio Analytics

C. Agent Analytics

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #52

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow.
How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

A. Einstein for Flow

B. Flow Action

C. Invocable Apex

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #53

Universal Containers wants to use an external large language model (LLM) in Prompt Builder.
What should an AI Specialist recommend?

A. Use BYO-LLM functionality in Einstein Studio.

B. Use Apex to connect to an external LLM and ground the prompt.

C. Use Flow and External Services to bring data from an external LLM.

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #54

Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary field.
What is the most likely cause of the issue?

A. The prompt template associated with summary field is not activated for that user.

B. The user does not have the Prompt Template User permission set assigned.

C. The user does not have the field Generative AI User permission set assigned.

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #55

Universal Containers wants to be able to detect with a high level confidence if content generated by a large language model (LLM) contains toxic language.
Which action should an Al Specialist take in the Trust Layer to confirm toxicity is being appropriately managed?

A. Create a Trust Layer audit report within Data Cloud that uses a toxicity detector type filter to display toxic responses and their respective scores.

B. Create a flow that sends an email to a specified address each time the toxicity score from the response exceeds a predefined threshold.

C. Access the Toxicity Detection log in Setup and export all entries where isToxicityDetected is true.

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #56

Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data.
Which audit data is available using the Einstein Trust Layer?

A. Hallucination score and bias score

B. Response accuracy and offensiveness score

C. Masked data and toxicity score

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

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