Free Salesforce Sales-101 Practice Test & Real Exam Questions
A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.
What should they use?
What should they use?
Correct Answer: A
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A customer has questions about the features of one product they are evaluating.
What is the first step the sales representative should take to address this?
What is the first step the sales representative should take to address this?
Correct Answer: A
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What is a prerequisite for preparing an initial proposal that will bring value to the prospect?
Correct Answer: A
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Acompany is introducing a new product line.
How should a sales representative educate prospects on their products' key benefits?
How should a sales representative educate prospects on their products' key benefits?
Correct Answer: B
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A sales representative is given an objection and shows respect for the customer's opinion.
What level of listening is the sales rep leveraging?
What level of listening is the sales rep leveraging?
Correct Answer: B
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After verbally agreeing to the price and receiving a formal agreement, the customer informs the sales representative they are delaying the signature due to concerns about a liability risk.
Which customer role should the sales rep meet with to address the concerns?
Which customer role should the sales rep meet with to address the concerns?
Correct Answer: C
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When assigned a new sales territory, what is the first step toprioritizing selling efforts?
Correct Answer: A
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A sales representative is trying to engage a prospect who is unresponsive to cold calls.
Which approach can the sales rep take as an alternative to build interest and align on why a solution meets the prospect's needs?
Which approach can the sales rep take as an alternative to build interest and align on why a solution meets the prospect's needs?
Correct Answer: B
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A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment.
At which stage are they in the sales process?
At which stage are they in the sales process?
Correct Answer: B
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