Free Salesforce Plat-Admn-201 Practice Test & Real Exam Questions
A user at Northern Trail Outfitters is having trouble logging in to Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two steps should a Platform Administrator take to help the user log in to Salesforce?
Correct Answer: A,D
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
A sales rep wants to be able to categorize multiple picklist values into a single value on a report.
Which option should a Platform Administrator suggest to the sales rep to accomplish this?
Which option should a Platform Administrator suggest to the sales rep to accomplish this?
Correct Answer: A
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
A Platform Administrator at Cloud Kicks needs to temporarily remove one dashboard from a shared folder with several dashboards to make some required changes. How should the administrator achieve this?
Correct Answer: B
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
A Platform Administrator needs to create a new prompt template to automatically summarize customer cases for a sales team. The administrator wants to dynamically populate the response with data from the case record. What should the administrator use to display real Salesforce data in an agent response from a prompt template?
Correct Answer: C
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
At Cloud Kicks, when a rep needs to seek additional support help, there's a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case. What should a Platform Administrator use to give the reps an easy way to make these updates?
Correct Answer: D
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in Salesforce. How should a Platform Administrator implement this solution?
Correct Answer: C
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?
Correct Answer: D
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
A Platform Administrator for Cloud Kicks needs to ensure that only the financial records belonging to each individual user are visible on the report in order to meet scope of the data privacy requirements. How should the administrator achieve this?
Correct Answer: C
Vote an answer
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
