Free Salesforce Plat-Admn-201 Practice Test & Real Exam Questions
Cloud Kicks wants to leverage roll-up summaries on the Account object. Which standard object supports this roll-up summary natively?
Correct Answer: A
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At Cloud Kicks, cases are being assigned a default Case Owner and showing a Created By and Last Modified By that is not expected. The company wants to change this to an integration user to alleviate confusion with the business. What should a Platform Administrator edit to change this in Salesforce?
Correct Answer: B
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Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should a Platform Administrator use to fulfill this requirement?
Correct Answer: D
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Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options. What should a Platform Administrator configure to meet these requirements?
Correct Answer: A
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A Platform Administrator at Universal Containers is asked to restrict login access for users to specific hours and specific IP addresses to help minimize the risk of bad actors getting into the org. Which setting should the administrator update to accomplish this?
Correct Answer: D
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Cloud Kicks wants Agentforce to adapt its behavior based on real-time customer input. Which feature directly enables this capability?
Correct Answer: B
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A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets.
However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?
However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?
Correct Answer: C
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Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on Pacific Time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support. How should a Platform Administrator solve for this issue?
Correct Answer: B
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