Free SAP C-BOSUP-90 Practice Test & Real Exam Questions

Exam Code/Number: C-BOSUP-90
Exam Name/Title: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
Certification Provider: SAP
Corresponding Certification: SAP Application Associate

Exam Questions: 80
Updated On: Jun 04, 2026

Question #1

Which application within Root Cause Analysis should be used to add a Technical System?

A. Agent Administration

B. Diagnostic Setup

C. System Maintenance

D. System Conflict Resolution

Discussion 0

Correct Answer: C Vote an answer

Question #2

How do you check for new messages for a customer in SAP Solution Manager Service Desk?

A. Call transaction CRMD_ORDER.

B. This is not possible until the message is assigned.

C. Only the support coordinator can check for new messages.

D. Call the transaction SE80.

Discussion 0

Correct Answer: A Vote an answer

Question #3

Which scenarios will be addressed by SAP Solution Manager in Life Cycle Management? (Choose two)

A. Best practices for embedding third-party software

B. Automatic Deployment

C. Discovery of corrective software packages

D. Hardware Management

Discussion 0

Correct Answer: B,C Vote an answer

Question #4

Assume your SAP Note Search yielded a very large number of results.
How can you narrow down the search? (Choose two)

A. Use wild cards.

B. Use the customer Id.

C. Increase the numbers of search terms.

D. Use the search filter.

Discussion 0

Correct Answer: C,D Vote an answer

Question #5

What are benefits of SAP Notes to the installed base? (Choose two)

A. They allow support consultants to quickly provide solutions for problems which have already been solved before.

B. One SAP Note can cover multiple technical issues.

C. SAP Notes inform customers about corporate strategy.

D. They allow customers to find solutions for their own product issues.

Discussion 0

Correct Answer: A,D Vote an answer

Question #6

What can the processor use in the Service Desk for message processing? (Choose two)

A. Transaction INCMAN

B. Incident Management Work Center

C. Business Process Monitoring Work Center

D. CRM_DNO_MONITOR transaction within SAP GUI

Discussion 0

Correct Answer: B,D Vote an answer

Question #7

What is SAP EarlyWatch Check?

A. It is a service delivered remotely.

B. It is a fully automatically generated report.

C. It is a service delivered onsite.

D. It is a document that customers follow to check their platform.

Discussion 0

Correct Answer: A Vote an answer

Question #8

What are the characteristics of an appropriately raised customer message? (Choose two)

A. The reporter has selected the correct SAP support center.

B. The problem description is a summary.

C. The master data (system, Support Package level, s-user, customer data, ...) is complete and correct.

D. The message refers to only one problem.

Discussion 0

Correct Answer: C,D Vote an answer

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