Free Peoplecert ITIL-4-Practitioner-Release-Management Practice Test & Real Exam Questions
A release manager is considering the involvement of third parties in the release management practice. Which release management activity is likely to have a dependency on third parties?
Correct Answer: B
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During a value stream walk of the incident resolution value stream, an organization has realized that some incidents take longer to resolve because installation of overdue software updates is required. What should the organization do to improve the incident resolution times?
Correct Answer: D
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A service owner is initiating the release planning and coordination process for a complex project. What is an example of the FIRST activity that the service owner should undertake in this instance?
Correct Answer: A
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