Free Oracle 1z0-325 Practice Test & Real Exam Questions

  • Exam Code/Number: 1z0-325
  • Exam Name/Title: Oracle RightNow Cloud Service 2016 Implementation Essentials
  • Certification Provider: Oracle
  • Corresponding Certification: Oracle Service Cloud
  • Exam Questions: 87
  • Updated On: Jul 31, 2026
What is the maximum number of special characters that can be required in a password in addition to having lower and uppercase letters, two numbers, and a maximum character length of 10?
Correct Answer: A Vote an answer
You are working with a client to set up a new chat channel for their agents. Which four features would you configure in the chat workspace options? (Choose four.)
Correct Answer: A,B,C,G Vote an answer
You want to find all Message Base entries that include the two words "create" and "incident." Which is the correct format for your search in the KEY field?
Correct Answer: E Vote an answer
Which three actions must be performed to be able to configure Social Monitor? (Choose three.)
Correct Answer: A,E,F Vote an answer
When an incident is opened, your customer would like to have different incident workspaces open based on the six products that can be selected when an incident is submitted from the Ask A Question customer portal page.
When designing the workflow used to complete this requirement, which three elements are necessary?
(Choose three.)
Correct Answer: A,B,D Vote an answer
Identify the three options available on the deployment manager screen in customer portal. (Choose three.)
Correct Answer: A,C,D Vote an answer
In every incident created there is an "Initial Response Due Date" which is set automatically.

Based on the above Response Requirements what two items will define the "Initial Response Due Date"?
Correct Answer: C,D Vote an answer
Your customer would like supervisors to use a Multi-Edit workspace when updating incidents for their agents.
Which four fields are available for edit on the incident Multi-Edit workspace? (Choose four.)
Correct Answer: A,B,E,G Vote an answer
Identify the four guidelines that are relevant with regard to web accessibility. (Choose four.)
Correct Answer: A,D,E,F Vote an answer