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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Topic 1: Core CRM Configuration- Sales Foundation Concepts
  • 1. Lead Management Basics
    • 2. Common CRM Configuration
      Topic 2: Forecasting- Forecasting Configuration and Execution
      • 1. Describe Forecasting Options
        • 2. Define Lookups, Profile Options, and Configuration Activities
          • 3. Run Forecast Processes
            Topic 3: Opportunity Management- Sales Methods and Opportunity Configuration
            • 1. Describe Sales Methods
              • 2. Define References and Competitors
                • 3. Configure Opportunity Management
                  Topic 4: Territory Management- Sales Territory Design
                  • 1. Define Sales Territories
                    - Territory Setup and Maintenance
                    • 1. Manage Synchronization and Schedulable Processes
                      • 2. Describe Lookups, Profile Options, and Dimensions
                        • 3. Define Configuration Activity

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          1. A territory manager has created a proposal. When the proposal is validated, it can create active territories. Identify a condition that would result in an error during the validation process in Oracle Fusion Sales.

                          A) A valid product has been added as a dimension member.
                          B) Parent territory covers all the dimensions of its child territories.
                          C) Partner sales representatives were added to child territories.
                          D) Active resources were added as dimension members.
                          E) Parent territory does not cover all the dimensions of its child territories.


                          2. Identify two true statements regarding territory freeze date of a forecast.

                          A) A current submitted forecast gets automatically unsubmitted when you modify the territory freeze date of the forecast.
                          B) A sales admin will have to wait till a new territory freeze date to resubmit forecasts.
                          C) A sales admin can resubmit forecasts any time after the territory freeze date has changed.
                          D) Territory freeze date cannot be modified after submitting the forecast.
                          E) A submitted forecast automatically adjusts its forecast parameters and takes the now freeze date into account.


                          3. You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
                          After you have created a new note type during the note setup process, you will be able to__________.

                          A) leave the mapping blank in order to provide end users with a "view all" option
                          B) map the note type to the business object to aid in end user searching, filtering, and reporting
                          C) transfer information from the note object to standard fields within Oracle Fusion CRM
                          D) import the information from a legacy system
                          E) add custom fields to the note object


                          4. A company has introduced a new product that requires a new object in the Oracle Fusion Sales application. What is the process to extend this new object in Oracle Fusion Sales?

                          A) The sales manager uses Oracle Object Composer to customize a new object and content.
                          B) The sales manager uses Oracle Composer to customize a new object and content.
                          C) The administrator uses CRM Application Composer to customize a new object and content.
                          D) The administrator uses Oracle Composer to customize a new object and content
                          E) The sales manager uses Oracle Composer to customize a new object and content


                          5. A customer has deployed Oracle Fusion management and wants to use Assessment templates to follow up on qualified leads.
                          Identify the three true statements about Assessments templates.

                          A) All of the question weights within a template must total to exactly100.
                          B) A question group is a logical grouping of questions.
                          C) Assessment templates with Retired status are available for lead follow ups.
                          D) Task templates can be assigned to Assessment templates for follow-up activities.
                          E) A free form response will have an impact on the overall assessmentscore


                          Solutions:

                          Question # 1
                          Answer: E
                          Question # 2
                          Answer: A
                          Question # 3
                          Answer: B
                          Question # 4
                          Answer: C
                          Question # 5
                          Answer: A,B,D

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