Free NHA Phlebotomy-Technician Practice Test & Real Exam Questions

Exam Code/Number: Phlebotomy-Technician
Exam Name/Title: NHA Phlebotomy Technician Certification Exam (CPT)
Certification Provider: NHA
Corresponding Certification: Certified Phlebotomy Technician (CPT)

Exam Questions: 127
Updated On: Jul 08, 2026

Question #1

Which of the following actions demonstrates active listening by a phlebotomist?

A. Interrupting the patient to save time

B. Looking away while the patient speaks

C. Explaining that all patients feel the same way

D. Restating the patient's concern for clarification

Discussion 0

Correct Answer: D Vote an answer

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Question #2

A phlebotomist observes that the lid of a sharps container will not close. Which of the following actions should the phlebotomist take?

A. Replace the sharps container.

B. Tape the container opening closed.

C. Empty the sharps into a larger container.

D. Continue using the container until it reaches the fill line.

Discussion 0

Correct Answer: A Vote an answer

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Question #3

Which of the following tests is most likely to require collection in a chilled specimen tube?

A. Total cholesterol

B. Ammonia

C. Hemoglobin A1c

D. Blood culture

Discussion 0

Correct Answer: B Vote an answer

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Question #4

At which of the following angles should a phlebotomist insert an antecubital venipuncture needle?

A. 25°

B. 30°

C. 10°

D. 45°

Discussion 0

Correct Answer: B Vote an answer

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Question #5

A phlebotomist is preparing a container for a 24-hr urine collection when a chemical splash occurs. The phlebotomist should find information about this chemical from which of the following sources?

A. Safety Data Sheet

B. Centers for Disease Control and Prevention

C. Occupational Safety and Health Administration

D. Current Procedural Terminology

Discussion 0

Correct Answer: A Vote an answer

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Question #6

A phlebotomist is collecting a blood culture set. Which of the following actions helps reduce contamination?

A. Allow the antiseptic to dry before puncture.

B. Palpate the site again after antisepsis with an ungloved finger.

C. Use a gray-top tube before culture bottles.

D. Clean only the bottle cap and not the skin.

Discussion 0

Correct Answer: A Vote an answer

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Question #7

A patient has had a left-sided mastectomy. Which of the following actions should the phlebotomist take when collecting for a CBC and comprehensive metabolic panel?

A. Draw from the right arm.

B. Clean the site with soap and water only.

C. Draw from the left hand.

D. Complete the collection via capillary stick.

Discussion 0

Correct Answer: A Vote an answer

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Question #8

Which of the following actions should a phlebotomist take when transporting specimens to an outside laboratory?

A. Freeze all specimens before courier pickup.

B. Use appropriate leakproof transport packaging.

C. Remove labels from specimens before shipping.

D. Place requisitions in the same pouch as leaking specimens.

Discussion 0

Correct Answer: B Vote an answer

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Question #9

A phlebotomist should instruct a patient to take which of the following actions when providing a sputum specimen?

A. Collect stool directly into a sterile container.

B. Take a deep breath and then expectorate.

C. Discard first urine of the day and collect for 24 hr.

D. Aggressively swab the inside of the cheek.

Discussion 0

Correct Answer: B Vote an answer

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Question #10

A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?

A. Ask the laboratory supervisor to interpret the results and report to the patient.

B. Review the received report and notify the patient of the results.

C. Give the report to the requesting provider to review and notify the patient.

D. Tell the patient the results are in and that they can pick them up.

Discussion 0

Correct Answer: C Vote an answer

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