Free Microsoft 77-731 Practice Test & Real Exam Questions

  • Exam Code/Number: 77-731
  • Exam Name/Title: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Outlook 2016
  • Exam Questions: 35
  • Updated On: Sep 02, 2026
Configure Outlook to include and indent the original message text when you reply to a message.
Correct Answer:
See below for solution.
Explanation
File - options - Mail - Replies and forwards - when replying to a message
In the inbox, Locate the ''Update on Complaints?' message. From the message, create a meeting request that automatically includes the message content and invite all of the message recipients as attendees. Schedule the meeting to take place tomorrow, from 9:00 AM to 9:30 AM, in ''Garden; Send the meeting request.
Correct Answer:
See below for solution.
Explanation
Locate the message - Click on "Meeting" in Home Tab - Change meeting time and include "Garden" in location
Configure the work week to include working hours from 7:00 AM to 5:00 PM on Tuesday, Wednesday, Thursday and Saturday. Set the first day of the week to Tuesday.
Correct Answer:
See below for solution.
Explanation
File - options - Calendar - Work week, then select the following options
In the Drafts folder locate the message that has the subject ''Workflow for review''. Insert the Customer Service Workflow image from the pictures folder below the body text. Send the message.
Correct Answer:
See below for solution.
Explanation
Locate and open the message. Put the curser at the end of the body text, click Insert tab - pictures- locate
"Customer Service Workflow" image from the pictures folder. Insert and send.