Free Cisco 500-052 Practice Test & Real Exam Questions

Exam Code/Number: 500-052
Exam Name/Title: Deploying Cisco Unified Contact Center Express
Certification Provider: Cisco
Corresponding Certification: Cisco Specialist

Exam Questions: 90
Updated On: Jun 22, 2026

Question #10

Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)

A. Place Call

B. Create URL Document

C. Cache Document

D. Send HTTP Response

E. Write Document

Discussion 0

Correct Answer: B,D Vote an answer

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Question #11

During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?

A. Timeout

B. SQL Error

C. No Data

D. Successful

Discussion 0

Correct Answer: C Vote an answer

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Question #12

Which type of information is available from the Cisco Unified Contact Center Express Control Center?

A. database replication status

B. system parameters configuration

C. Cisco Unified Communications Manager cluster status

D. date and time of most recent failure

Discussion 0

Correct Answer: D Vote an answer

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Question #13

Which of the following is not an input that is required when you install Cisco Unified CCX?

A. platform administrator username

B. IP address

C. application username

D. default language

E. time zone

Discussion 0

Correct Answer: D Vote an answer

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Question #14

Which server cannot be configured during the installation phase when installing Cisco Unified Contact Center Express on Cisco Unified Computing System servers?

A. DNS server

B. Cisco Unified Communications Manager server

C. SMTP server

D. NTP server

Discussion 0

Correct Answer: C Vote an answer

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Question #15

Where can you start, stop, and restart Cisco Unified Contact Center Express services?

A. the system page on Cisco Unified Contact Center Express Administration

B. Cisco Unified Communications Operating System Administration

C. Cisco Desktop Administration

D. Control Center on Cisco Unified Contact Center Express Service ability

Discussion 0

Correct Answer: D Vote an answer

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Question #16

Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration? (Choose two.)

A. Assign a contact list to a CSQ.

B. Assign a contact list to a workflow group.

C. Assign a contact list to a skill.

D. Assign an SME to a CSQ.

E. Assign an SME to a contact list.

Discussion 0

Correct Answer: B,E Vote an answer

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Question #17

What is the maximum number of agent web chat sessions that is supported on the highest class server?

A. 50

B. 100

C. 25

D. 75

Discussion 0

Correct Answer: A Vote an answer

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Question #18

Which three components are installed from the Cisco Unified CCX Installer media? (Choose three.)

A. Cisco Unified Communications Manager

B. Cisco Unified CCX Engine

C. Recording Component

D. iPlanet Web Server

E. Cisco Unified Operations Manager

F. Informix DB

Discussion 0

Correct Answer: B,C,F Vote an answer

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