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Certification Path

CCNP Collaboration has no specific prerequisites for its candidates but you should have a clear knowledge of all the topics before taking the official tests. In addition, if you have hands-on experience of 3–5 years in the implementation of collaboration solutions, this will make the path much easier for you.

To become accredited, you need to attain success in two exams. A core one coded 350-810 CLCOR and one concentration test chosen from the five options. 300-810 CLICA is one of these concentration exams, and passing it will also make you a Cisco Certified Specialist in Collaboration Applications Implementation.

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Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

Topics Covered in the Exam

This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:

• Cisco Unity Connection and Cisco Unity Express

  This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.

• Single Sign-On (SSO) for Collaboration Applications

  This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.

• Cisco Unified IM and Presence

  About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.

• Application Clients

  About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.

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