Free Avaya 7495X Practice Test & Real Exam Questions
Which three Avaya Oceana common components are required for processing all types of Interactions(voice, email, chat, sms, etc.)? (Choose three.)
Correct Answer: A,C,E
Vote an answer
Which component exposed the APIs that allow other Avaya Oceana components to obtain notifications about allthe Avaya Oceana agents and work stales in the system?
Correct Answer: D
Vote an answer
Which twooptions are available to customers for Integrating Social Channel with their social media platforms with Avaya Oceana? (Choose two.)
Correct Answer: B,C
Vote an answer
Which snap-in provides a single Interface through which client components can manage and retrieve customer Information from Context Store. Multimedia Database and CRM?
Correct Answer: B
Vote an answer
Which two components arerequired for an Avaya Oceana Contact Center Administration for multimedia only deployment? (Choose two.)
Correct Answer: C,D
Vote an answer
When a customer calls the Oceana Contact Center, which Communication Manager VDN extracts out the Oceana Agent ID, before doing a route-to execution to the Oceana Agent?
Correct Answer: B
Vote an answer
Which three are multimedia capabilities of an AvayaOceana solution? (Choose three.)
Correct Answer: A,B,D
Vote an answer
