Free Avaya 6211 Practice Test & Real Exam Questions
You have installed the Avaya Aura Contact Center software and you are now preparing to test the software connections.
What are two functions of the Reference Client? (Choose two.)
What are two functions of the Reference Client? (Choose two.)
Correct Answer: A,D
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Which Avaya Aura Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?
Correct Answer: C
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Which tool is used to create dean up rules and scheduled tasks in Contact Center Multimedia (CCMM)?
Correct Answer: B
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Which component is used to add servers in Contact Center Manager Administration (CCMA)?
Correct Answer: C
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During the design of the Outbound Campaign, the administrator chooses between two types of dialing.
Which two types of dialing options are available when designing the Outbound Campaign? (choose two.)
Which two types of dialing options are available when designing the Outbound Campaign? (choose two.)
Correct Answer: A,C
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You have launched the Contact Center Multimedia (CCMM) Administration utility. Which three settings can be configured on the CCMM Administration General Administration page? (Choose three.)
Correct Answer: A,C,E
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You want to perform a backup of the Contact Center database. Which tool do you use to perform the backup?
Correct Answer: C
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A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?
Correct Answer: B
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