Free Avaya 3000-2 Practice Test & Real Exam Questions

  • Exam Code/Number: 3000-2
  • Exam Name/Title: ACSS Small and Medium Enterprise (SME) Communications
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya-Certification
  • Exam Questions: 103
  • Updated On: Jul 12, 2026
A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)
Correct Answer: B,D Vote an answer
If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)
Correct Answer: A,D,E Vote an answer
An IP Office with Embedded Voicemail (EVM) has the time set using the system phone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
Correct Answer: D Vote an answer
A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the phone. They would like to be able to have the IP Office automatically associate the account code when calls are made to or from their clients.
Correct Answer: A Vote an answer
A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?
Correct Answer: C Vote an answer
For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)
Correct Answer: A,B Vote an answer
Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)
Correct Answer: A,B,C Vote an answer
Which two are power options for IP telephones on the IP Office? (Choose two.)
Correct Answer: C,D Vote an answer
A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?
Correct Answer: C Vote an answer
Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?
Correct Answer: A Vote an answer