Free APMG-International AgilePM-Practitioner Practice Test & Real Exam Questions
(In the Ecolodge Panthera Resort (EPR) Project, answer the following questions about risk management.
In addition to the Developers, the teams include:
Mira Bachar (Guest Services Manager) - Product Owner for both Delivery Teams Lee Tan (General Manager) - Business Advisor Brinda Vyas - Business Visionary Hira - Project Manager Sukra Aroon - Solutions Architect Wanida Anong - Regulatory Compliance Manager Sarah Lark - Business Sponsor Priya - Business Advisor Select 2 answers to each question.
Which 2 statements describe the application of AgilePM ' s approach to managing risk?)
In addition to the Developers, the teams include:
Mira Bachar (Guest Services Manager) - Product Owner for both Delivery Teams Lee Tan (General Manager) - Business Advisor Brinda Vyas - Business Visionary Hira - Project Manager Sukra Aroon - Solutions Architect Wanida Anong - Regulatory Compliance Manager Sarah Lark - Business Sponsor Priya - Business Advisor Select 2 answers to each question.
Which 2 statements describe the application of AgilePM ' s approach to managing risk?)
Correct Answer: A,D
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The Change Manager has read Goleman ' s articles on the Hay-McBer six dimension model of organization climate. This gives leaders practical ways that leadership style can improve organizational culture and performance as measured by staff surveys.
Answer the following question about recommendations a change manager could make to the CEO applying these six dimensions to improve climate across the organization.
Column 1 is a list of recommendations the Change Manager has made to the CEO seeking to initiate or support a change in the organizational culture. For each recommendation in Column 1, select from Column 2 the ' dimension ' in organizational climate MOST likely to improve as a result. Each selection from Column 2 can be used once, more than once or not at all.
Answer the following question about recommendations a change manager could make to the CEO applying these six dimensions to improve climate across the organization.
Column 1 is a list of recommendations the Change Manager has made to the CEO seeking to initiate or support a change in the organizational culture. For each recommendation in Column 1, select from Column 2 the ' dimension ' in organizational climate MOST likely to improve as a result. Each selection from Column 2 can be used once, more than once or not at all.
Correct Answer:
Explanation:
The Hay-McBer six dimensions of organizational climate provide a framework for analyzing and improving work environments. The six dimensions are:
* Clarity: Employees understand their roles, goals, and the direction of the organization.
* Responsibility: Employees feel empowered to make decisions and take ownership of their work.
* Standards: There is a focus on high-performance expectations.
* Rewards: Contributions are recognized and rewarded.
* Flexibility: Employees feel that the organization is adaptable and open to new ideas.
* Commitment: Employees feel a strong sense of belonging and loyalty to the organization.
1. Joint Meetings to Discuss UniCo's Strategic Focus (Clarity)
* Reason: These meetings aim to communicate the organization's strategic direction, providing employees with a clear understanding of goals and expectations.
* This directly improves clarity , as employees gain insight into the company's vision and how their roles align with it.
2. Internal Marketing Campaign on New Contract (Rewards)
* Reason: Highlighting the success of the new contract through an internal campaign boosts employee pride and morale. This is a form of recognition, aligning with the rewards dimension.
* Employees feel their contributions are acknowledged and celebrated, motivating further engagement.
3. Shared Leadership Workshops for Decision-Making (Responsibility)
* Reason: Empowering staff by delegating decision-making responsibilities enhances their sense of ownership and accountability.
* This supports the responsibility dimension, as it shifts decision-making closer to those executing the work, increasing engagement and confidence.
4. Engaging Staff to Define Service Levels (Flexibility)
* Reason: Involving staff in shaping service levels fosters adaptability and innovation. This shows the organization values employee input, improving flexibility by encouraging open-mindedness and collaboration.
Summary of Dimensions Applied
The recommendations align with specific dimensions to address identified gaps in organizational climate, improving overall engagement and performance:
* Clarity: Joint meetings to communicate strategy.
* Rewards: Internal campaigns celebrating achievements.
* Responsibility: Delegating decision-making through leadership workshops.
* Flexibility: Involving staff in defining processes.
Answer the following question about Schein ' s concept of survival and learning anxieties.
Column 1 is a list of messages about the change given to Sales staff. For each message in Column 1, select from Column 2 the appropriate element of Schein ' s concept of survival and learning anxieties. Each selection from Column 2 can be used once, more than once or not at all.
Column 1 is a list of messages about the change given to Sales staff. For each message in Column 1, select from Column 2 the appropriate element of Schein ' s concept of survival and learning anxieties. Each selection from Column 2 can be used once, more than once or not at all.
Correct Answer:
Explanation:
Using Schein ' s Concept of Survival and Learning Anxieties
Instructions:
Column 1 contains messages about the change communicated to the sales staff. For each message, select the appropriate element from Column 2.
Detailed Explanation
Schein ' s concept of survival and learning anxieties provides a framework for understanding how organizations can manage the discomfort (anxiety) associated with change while fostering readiness to adopt new behaviors.
1. " It may take longer than expected to learn... further training courses and support will be available. "
* answer: C. Creation of psychological safety
* Psychological safety is established when individuals feel supported and reassured, reducing fear of failure or being overwhelmed. Offering additional training and support creates a safe environment for learning new processes.
2. " The new roles are quite different... staff lose their place if unable to adjust. "
* answer: B. Creation of guilt or anxiety
* This message induces learning anxiety , as it implies a fear of losing one ' s role unless adjustments are made. Schein identifies this as a driver of motivation to change but cautions that it must be balanced with psychological safety to avoid resistance.
3. " Sales related to large-scale computer systems are declining... selling solutions within the mobile application environment. "
* answer: A. Disconfirmation
* Disconfirmation occurs when individuals realize that their current behaviors, practices, or assumptions are no longer effective. Highlighting declining sales forces staff to question existing approaches and prepares them for change.
4. " Each member of staff will be measured... linked to individuals. "
* answer: B. Creation of guilt or anxiety
* By associating performance metrics with individual accountability, this message creates survival anxiety or guilt, pushing staff to align with organizational expectations to avoid negative outcomes.
Summary of Schein's Concepts:
* Disconfirmation : Challenges existing assumptions and highlights the need for change.
* Creation of Guilt or Anxiety : Introduces discomfort that motivates individuals to act.
* Creation of Psychological Safety : Provides support and reassurance, ensuring individuals feel secure enough to embrace change.
Column 1 is a list of individuals from within the Xan Insurance Company and their key responsibility within the Web project.
For each individual in Column 1, select from Column 2 the Agile Project Management team role they are fulfilling. Each selection from Column 2 can be used once, more than once or not at all.
Column 1
Manager of Web & Digital
Media - will oversee and report
progress on the delivery of the
overall system.
Finance Director - has
budgetary control and will
release finance for the project
subject to expected benefits.
Sales Manager - will formulate
design options for new
business processes that do not
adversely affect business as
usual.
Operations Manager - oversees
the design and integrity of the
technical aspects of the
solution.
Column 2
* Business Sponsor
* Business Analyst
* Business Ambassador
* Business Advisor
* Solution Developer
* Technical Coordinator
* DSDM Coach
* Project Manager
For each individual in Column 1, select from Column 2 the Agile Project Management team role they are fulfilling. Each selection from Column 2 can be used once, more than once or not at all.
Column 1
Manager of Web & Digital
Media - will oversee and report
progress on the delivery of the
overall system.
Finance Director - has
budgetary control and will
release finance for the project
subject to expected benefits.
Sales Manager - will formulate
design options for new
business processes that do not
adversely affect business as
usual.
Operations Manager - oversees
the design and integrity of the
technical aspects of the
solution.
Column 2
* Business Sponsor
* Business Analyst
* Business Ambassador
* Business Advisor
* Solution Developer
* Technical Coordinator
* DSDM Coach
* Project Manager
Correct Answer:
Explanation:
Based on the Agile Project Management roles and the responsibilities outlined for each individual in the XAN Insurance Company Web Project scenario, the following selections can be made:
* Manager of Web & Digital Media - will oversee and report progress on the delivery of the overall system. Selection : H. Project Manager Explanation : The Manager of Web & Digital Media ' s role of overseeing and reporting on the project ' s progress aligns with the responsibilities of a Project Manager in an Agile setting, who is responsible for ensuring that the project meets its objectives and is delivered on time.
* Finance Director - has budgetary control and will release finance for the project subject to expected benefits. Selection : A. Business Sponsor Explanation : The Finance Director ' s control over the budget and the decision to release funds based on the expected benefits align with the role of a Business Sponsor, who is typically responsible for the project ' s budget and ensuring that it delivers value to the business.
* Sales Manager - will formulate design options for new business processes that do not adversely affect business as usual. Selection : B. Business Analyst Explanation : The Sales Manager ' s responsibility for formulating design options for new business processes mirrors the role of a Business Analyst in Agile Project Management, who works to understand the business needs, assess the impact of changes, and ensure the solution meets business requirements.
* Operations Manager - oversees the design and integrity of the technical aspects of the solution.
Selection : F. Technical Coordinator Explanation : The Operations Manager ' s focus on the technical design and integrity of the solution corresponds to the role of a Technical Coordinator in Agile projects, who ensures that the technical aspects of the project align with the business needs and technical standards.
The Change Manager is discussing the relocation of the Selco staff to the UniCo office with the Operations Director. They are using the SCARF framework of people ' s social experience to guide management actions. Answer the following questions about the use of David Rock's SCARF framework to increase the motivation for change.
One aim of the relocation is to develop a less hierarchical culture. The relocation team hear that staff believe managers are still getting special treatment in the allocation of desks. To mitigate this concern, they have planned for groups to move separately over a few weeks and have communicated details with each group independently.
Is this an appropriate approach to reward the brain in the need for 'fairness,' and why?
One aim of the relocation is to develop a less hierarchical culture. The relocation team hear that staff believe managers are still getting special treatment in the allocation of desks. To mitigate this concern, they have planned for groups to move separately over a few weeks and have communicated details with each group independently.
Is this an appropriate approach to reward the brain in the need for 'fairness,' and why?
Correct Answer: C
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How should the Project Manager encourage the contractors to turn up on time?
Correct Answer: B
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Which information could be recorded on an 'empathy map' for the marketing staff?
Correct Answer: A
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During Refinement in Timebox B, a Review Session was scheduled for the Business Visionary to review the products completed during this Timebox, and to agree what needed to be done before these would be acceptable.
Is this an appropriate application of Agile Project Management for this project?
Is this an appropriate application of Agile Project Management for this project?
Correct Answer: A
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During the Foundations phase for Project Increment 4, Sukra Aroon held a meeting with Hira, Mira Bachar, andWanida Anong, to ensure alignment and compliance with EPR company policies, local regulations, and international standards. The meeting also clarified how financial and investment decisions would be made for Project Increment 4, ensuring alignment with EPR business priorities, and how this information will be tracked, controlled and evidenced.
Wanida Anong, who works across multiple sites worldwide, attended the meeting in person but has limited availability throughout the Project Increment.
(During the meeting, Wanida Anong shared specific safety and hygiene standards associated with the water used for Hydrotherapy treatments. Water quality needs to be monitored to ensure it meets specific safety and hygiene standards.
Which of the following approaches balances agility with compliance?)
Wanida Anong, who works across multiple sites worldwide, attended the meeting in person but has limited availability throughout the Project Increment.
(During the meeting, Wanida Anong shared specific safety and hygiene standards associated with the water used for Hydrotherapy treatments. Water quality needs to be monitored to ensure it meets specific safety and hygiene standards.
Which of the following approaches balances agility with compliance?)
Correct Answer: D
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The Business Sponsor threatened to stop funding if there was no evidence of tangible progress. To reduce this risk, the Business Sponsor was invited to several walk- rounds of the new bedroom and en-suite bathroom facilities throughout the project.
Is this an appropriate application of Agile Project Management for this project?
Is this an appropriate application of Agile Project Management for this project?
Correct Answer: B
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Xan Insurance Company is a friendly company with no separate private offices for individual managers. Staff members prefer to wander around the office space and have one-to-one chats rather than use email or have lots of meetings.
What action should the Project Manager take when planning for effective communication throughout the Web project?
What action should the Project Manager take when planning for effective communication throughout the Web project?
Correct Answer: C
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To ensure that the UniCo change programme is successful, the Chief Executive Officer (CEO) knows that correctly assigning the key change roles will be essential.
Within Sales, which 2 people would be the BEST candidates to use as change agents, based on the descriptions given?
Within Sales, which 2 people would be the BEST candidates to use as change agents, based on the descriptions given?
Correct Answer: A,B
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Which 2 actions should the Workshop Facilitator take when preparing for the workshop?
Correct Answer: A,C
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