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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: User Experience17%- UI Development
  • 1. Configure portals and views
  • 2. Design responsive user interfaces
- Forms and Validation
  • 1. Implement validation rules
  • 2. Create forms and controls
Topic 2: Security8%- Access Control
  • 1. Roles and privileges
  • 2. Authentication and authorization
Topic 3: Case Management28%- Routing and Service Levels
  • 1. Route assignments to users, work groups, and work queues
  • 2. Configure service-level agreements
  • 3. Manage urgency, goals, and deadlines
- Approvals and Correspondence
  • 1. Configure approval processes
  • 2. Implement authority matrices
  • 3. Send email correspondence
- Case Life Cycle Design
  • 1. Design case stages and processes
  • 2. Add instructions and optional actions
  • 3. Configure case statuses
Topic 4: Reporting9%- Reporting Features
  • 1. Create reports and report definitions
  • 2. Configure dashboards
Topic 5: Data and Integration23%- Integration
  • 1. Use connectors and services
  • 2. Connect to external systems
- Data Modeling
  • 1. Manage data pages
  • 2. Create data objects and relationships
Topic 6: Application Development15%- Business Logic
  • 1. Activities and automation
  • 2. Decision rules
- Rules and Reusability
  • 1. Application layering and inheritance
  • 2. Rule resolution concepts

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

Question 1

To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

A. Use a Validate rule to call two Edit validate rules: one for income and one for liability.
B. Use a single Validate rule with two conditions: one for income and one for liability.
C. Use two Edit Validate rules: one for income and one for liability.
D. Use Ul controls to validate the entries in the income and liability fields.


Question 2

Select each description on the left and drag it to the correct property mode on the right.


Question 3

A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.

A. Add an optional action to the stage that contains the Select Account Type assignment.
B. Add a router to the Select Account Type assignment.
C. A user view for requesting information to the Select Account Type assignment.
D. Add a case-wide optional action.


Question 4

In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list?

A. A data page
B. A data table
C. A local list
D. A data transform


Question 5

A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

A. Create a process for customers to indicate menu preference and schedule the menu testing appointment.
Add the process as a case-wide optional action.
B. Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.
C. Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
D. Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.


Solutions:

Question 1
Answer: B
Question 2
Answer: Only visible for members
Question 3
Answer: A
Question 4
Answer: A
Question 5
Answer: C,D

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