Free Salesforce Public-Sector-Solutions Practice Test & Real Exam Questions

Exam Code/Number: Public-Sector-Solutions
Exam Name/Title: Salesforce Public Sector Solutions Accredited Professional (AP-222) Exam
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional

Exam Questions: 103
Updated On: Jun 24, 2026

Question #25

The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?

A. Utilize the "Funding Program" object to capture the details

B. Utilize the "Business Licence Application" object to capture the details

C. Utilize the "Funding Request" object to capture the details

D. Utilize the "Funding Program Request" object to capture the details

Discussion 0

Correct Answer: A Vote an answer

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Question #26

Bohahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Permits received over 12 months require additional manager sign-off before approval. For regulatory compliance, the application's history and approval must be auditable. What will the technical consultant suggest to Bohahaven as the solution for this requirement?

A. Implement Business Rules Engine to identify applications over 12 months and train staff to use Chatter to request approval from their manager.

B. Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.

C. Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.

D. Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.

Discussion 0

Correct Answer: D Vote an answer

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Question #27

Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

A. The Licenses and Permits template.

B. There is no pre-configured template.

C. The Customer Account Portal template.

D. Public Sector Solution Template

Discussion 0

Correct Answer: A Vote an answer

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Question #28

A government agency uses Public Sector Solutions to manage permits and grant approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day. In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

A. Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.

B. Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.

C. Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.

D. Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.

Discussion 0

Correct Answer: A Vote an answer

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Question #29

Often, one permit is dependent on another, and businesses require a specific set of permits to do business. The City of Snaxboro would like to show its constituents all the permits required for different business types, so they know exactly what they need to apply for. What is the recommended approach for building out this functionality?

A. Create a new Business Regulatory Authorization Type Dependency record by selecting the Parent Business Regulatory Authorization Type that must be applied first and the Dependent Business Regulatory Authorization Type that must be applied after getting the parent.

B. Create a custom object called Permit Dependency and make it a junction object between the Business Type object and Regulatory Authorization Type object. Configure the Permit Dependency records and embed a list view of the Business Types on the Experience Site for applicants to click and review related dependencies.

C. Create an OmniScript with all the applicable Business Types. Based on the Business Type selected, enable a conditional section to display all the associated permits that are required. Embed this OmniScript on the Experience Site for applicants to use by selecting the Business Type and viewing the associated permits.

Discussion 0

Correct Answer: A Vote an answer

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Question #30

Bohabaven has been using Salesforce Service Cloud for some time and has recently implemented Public Sector Solutions to improve its application and grants management processes. The executive team wants to understand the trends and metrics around Bohabaven's constituent satisfaction with the new system. It is particularly interested in understanding the average time Bohabaven's employees take to resolve constituent service queries now versus their historical performance. Up until now, however, Bohabaven has not been tracking case duration. In this scenario, which is the correct reporting and analytics solution to provide ongoing trend reporting of case duration while also minimizing customization?

A. Standard Salesforce Report using the standard Case report type, with a custom formula to calculate case duration.

B. Public Sector Case Analytics App, with a newly created custom field to track case duration for new cases.

C. Public Sector Case Analytics App, leveraging CRM Analytics' case duration formula

D. Standard Salesforce Report using the standard Case report type, with a newly created custom field to track case duration for new cases.

Discussion 0

Correct Answer: C Vote an answer

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Question #31

What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?

A. Marketing Plan

B. User Stories

C. Functional requirements specification (FRS)

D. Budget Plan

Discussion 0

Correct Answer: B,C Vote an answer

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Question #32

What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A. Decision Tree

B. Decision Matrix

C. Decision Table

D. Expression Sets

E. Expression Maps

Discussion 0

Correct Answer: B,C,D Vote an answer

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