Free Salesforce CRT-101 Practice Test & Real Exam Questions

Exam Code/Number: CRT-101
Exam Name/Title: Certification Preparation for Administrator Exam
Certification Provider: Salesforce
Corresponding Certification: Salesforce Certified Administrator

Exam Questions: 250
Updated On: Aug 09, 2026

Question #9

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?
Choose 2 answers

A. Any list view based on the custom field is deleted.

B. Assignment and escalation rules may be affected.

C. There will be no data loss with use of a global value set.

D. Auto updates will be made to Visualforce references to prevent data loss.

Discussion 0

Correct Answer: A,B Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #10

Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.
What should an administrator configure to provide these insights?

A. Campaign Influence

B. Campaign Hierarchy.

C. Map Custom Lead Fields

D. List Email Activities

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #11

An administrator has been asked to change the data type of an auto number to text field.
What should the administrator be aware of before changing the field?

A. Existing field values will be Converted.

B. Existing field values will be deleted.

C. Existing field values will remain unchanged.

D. Existing auto number field to Text is prevented.

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #12

Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?

A. Create an Escalation Rules to send cases to the correct queue.

B. Use a custom email services to set the owner of the case upon creation.

C. Configure Email-to-Case so emails are delivered to the correct queue

D. Utilize a flow to identify the correct queue and assign the case.

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #13

Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?

A. Set the Fiscal Year to Standard and the starting month as February.

B. Set the Fiscal Year to Standard and the duration to 12 months.

C. Set the Fiscal Year to Custom and the duration to 4 quarters.

D. Set the Fiscal Year to Custom and the starting month as February.

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #14

Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?

A. Process Builder

B. Workflow Field Update

C. Approval Process

D. Lightning Web Component

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #15

Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.
Why are the support reps unable to see the Closed option in the specified piclist?

A. The Support Process being used omits Closed as a status choice.

B. The Show Closed Statuses m Case Status Field checkbox is set to the default.

C. The Case record type is missing Closed as a picklist value.

D. The Close Case page layout must be used to close a case.

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

Question #16

Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?

A. Quick Action

B. Workflow Rule

C. Outbound Message

D. Flow Builder

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).

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