Free SAP C_TCRM20_72 Practice Test & Real Exam Questions

Exam Code/Number: C_TCRM20_72
Exam Name/Title: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
Certification Provider: SAP
Corresponding Certification: SAP Application Associate

Exam Questions: 80
Updated On: May 28, 2026

Question #17

A customer plans to implement CRM Field Applications.
Which of the following functions and features are available on the customer's laptop without connecting to the back-end system?
Note: There are 3 correct answers to this question.

A. Creation of outbound deliveries

B. Determination of product availability

C. Creation of quotations

D. Determination of prices and discounts

E. Maintenance of calendar entries

Discussion 0

Correct Answer: C,D,E Vote an answer

Question #18

What are Customizing characteristics for a new transaction type?
Note: There are 2 correct answers to this question.

A. A transaction type must have an item category assigned to it.

B. A transaction type can have multiple internal number range object assignments.

C. A transaction type can have only one leading transaction category.

D. A transaction type can have multiple profiles and procedures assigned to it.

Discussion 0

Correct Answer: C,D Vote an answer

Question #19

Your customer wants the invoicing of SAP CRM sales orders to be performed by CRM Billing.
Where do you determine that billing takes place in SAP CRM and not in SAP ERP?

A. Item category of the sales transaction item

B. Middleware parameter

C. Leading transaction category of the sales transaction

D. Transaction type of the sales transaction

Discussion 0

Correct Answer: A Vote an answer

Question #20

Which Customizing object is not freely definable in partner determination?

A. Partner function

B. Partner function category

C. Partner determination procedure

D. Access sequence

Discussion 0

Correct Answer: B Vote an answer

Question #21

Which of the following functions related to SAP CRM processes are only available in SAP ERP?
Note: There are 2 correct answers to this question.

A. Business Partner Management

B. Financial Accounting

C. Logistics Execution System

D. Billing

Discussion 0

Correct Answer: B,C Vote an answer

Question #22

Where in Customizing do you assign access sequences for the partner functions?

A. Within the partner function category

B. Within in the relationship category

C. Within transaction type

D. Within the Partner determination procedure

Discussion 0

Correct Answer: D Vote an answer

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Question #23

SAP ERP material master data can be loaded into SAP CRM product master data using CRM Middleware.
What Customizing is required before this can take place?

A. Condition data

B. Material master classification

C. Item categories

D. Base hierarchies

Discussion 0

Correct Answer: D Vote an answer

Question #24

In Account Management in SAP CRM, number assignment is determined by which of the following objects during account creation?

A. Account classification

B. Role

C. Business partner category

D. Grouping

Discussion 0

Correct Answer: D Vote an answer

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