Free Peoplecert CASM Practice Test & Real Exam Questions

Exam Code/Number: CASM
Exam Name/Title: Certified Agile Service Manager V2.1
Certification Provider: Peoplecert
Corresponding Certification: PeopleCert DevOps

Exam Questions: 42
Updated On: Aug 16, 2026

Question #16

How does the Agile Service Manager serve the organization?

A. By focusing on outcomes over artifacts

B. It does not serve the organization; it serves the Team

C. By ensuring the Team is customer-focused

D. By helping to improve the overall agility of the organization

Discussion 0

Correct Answer: D Vote an answer

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Question #17

What is a microprocess?

A. Interrelated activities that take specific inputs and produce specific outputs

B. A distinct activity that can be defined, designed, implemented, and managed independently

C. All the activities from a customer request to a delivered product or service

D. A set of activities for delivering an IT service

Discussion 0

Correct Answer: B Vote an answer

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Question #18

Which of the following is a benefit of Agile Service Management?

A. Overcome constraints in process workflows

B. Improve the velocity of process improvement teams

C. All of the above

D. Meet customer requirements faster and more accurately

Discussion 0

Correct Answer: C Vote an answer

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Question #19

An Agile Service Manager is what type of leader?

A. Inspiring Leader

B. Servant Leader

C. Project Leader

D. Accountable Leader

Discussion 0

Correct Answer: B Vote an answer

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Question #20

Which statement describes the Definition of Done?

A. From the Sprint Review, a description of what was completed during the Sprint

B. When a Team completes all of their work for a Sprint

C. Shared understanding of expectations for an increment or backlog item

D. Items that need to be completed during the Sprint for success

Discussion 0

Correct Answer: C Vote an answer

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