Free Microsoft MB-240 Practice Test & Real Exam Questions

You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You define the Top-Level Asset with as many parent-child sub-assets as necessary, rolling up for viewing in a hierarchy.
Does this meet the goal?

You are onsite, working on a customer ' s factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.

You are configuring forms in model-driven apps.
You need to show a set of fields from a related table and ensure the fields are read-only.
Which form should you use?

You are working with your customer to set up their Dynamics 365 Field Service environment You need to configure the settings for booking timestamps.
Which two instances will result in timestamp creation? Each correct answer presents a complete solution.
Choose two. NOTE: Each correct selection is worth one point.

During User Acceptance Testing, mobile technicians receive the message " Contact your administrator for access to your organization ' s mobile apps, " when logging into the Field Service mobile app.
You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.
What is a possible way to troubleshoot the issue?

The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.

You are a Dynamics 365 Field Service administrator. You need to maintain pricing for products and services for customers.
On which three records can price lists be stored? Each correct answer presents part of the solution. Choose three.
NOTE: Each correct selection is worth one point.

You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

You need to use the Agreement function in Microsoft Dynamics 365 Field Service to automatically generate work orders and invoices. This configuration will be used for preventative and maintenance work.
You need to determine the configurations that are available for you to use in the Agreements setup.
Which three configurations are available? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Your organization wants to roll out a preventive maintenance offer to select existing customers to help improve customer satisfaction and service revenue.
As part of this initiative, your organization wants to provide some specific customers with a one (1) year 10% discount on all work order products and services based on a preset price list You need to ensure that this discount is applied dynamically upon creation of a relevant work order.
Solution: Create a warranty for each customer where you add the discounted prices on all products and services to the price list mentioned on the billing account and then specify the discount percentage.
Does this meet the goal?

You are a dispatcher at an organization that uses Dynamics 365 Field Service. Your work orders need to have multiple resources assigned to the job, so you started using requirement groups to define the resource needs.
You need to schedule those requirement groups from the schedule board.
Which four actions should you perform in sequence to begin scheduling the requirement groups? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four appropriate actions in the correct order.

Your customer wants to set up a minimum charge of $100 for the first 45 minutes of being onsite for a work order.
You need to set up this requirement in Microsoft Dynamics 365 Field Service.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.