Free Microsoft MB-210 Practice Test & Real Exam Questions
You are a Dynamics 365 administrator for a dental office.
You need to create a process in Sales Hub to ensure that team members perform the following actions:
* Call patients to remind them about upcoming appointments.
* Update patient contact information.
What should you create?
You need to create a process in Sales Hub to ensure that team members perform the following actions:
* Call patients to remind them about upcoming appointments.
* Update patient contact information.
What should you create?
Correct Answer: B
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You are a Dynamics 365 Sales administrator for a car dealership. You create a custom Service entity.
Salespeople must be able to see all related appointments in the timeline. A salesperson creates an appointment but is unable to see any Service records available in the Regarding field. Salespeople have permission to view service record.
You need to ensure that the salesperson is able to connect the appointment to the service.
What should you do?
Salespeople must be able to see all related appointments in the timeline. A salesperson creates an appointment but is unable to see any Service records available in the Regarding field. Salespeople have permission to view service record.
You need to ensure that the salesperson is able to connect the appointment to the service.
What should you do?
Correct Answer: C
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A company plans to move their headquarters from the United States to Europe.
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the currency decimal precision and currency display options.
Does the solution meet the goal?
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the currency decimal precision and currency display options.
Does the solution meet the goal?
Correct Answer: B
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You manage a Dynamics 365 Sales environment for an organization.
You need to edit the display name of a business process flow.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You need to edit the display name of a business process flow.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Correct Answer:

Explanation:
Graphical user interface, text, application, email Description automatically generated

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-business- process-flow?view=op-9-1
A sales manager creates a marketing list that includes all contacts from a specific city. The manager plans to use the list in a campaign. The manager forgot to filter out contacts who have a credit hold. You need to create a campaign with the updated contacts. What should you do?
Correct Answer: B
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You need to configure accounting options.
Which options should you use? To answer, drag the appropriate options to the correct tasks. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Which options should you use? To answer, drag the appropriate options to the correct tasks. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/power-platform/admin/work-fiscal-year-settings
An order uses quote and order functionality in Dynamics 365 Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often. Which two opportunities can you close as won? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Correct Answer: B,D
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You implement the Dynamics 365 App for Outlook.
You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

You are configuring Dynamics 365 Sales for a US-based company as follows:
* Utah to California is the West territory.
* Illinois to Colorado is the Central territory.
* Maine to Indiana is the East territory.
The company wants the territories set up as follows:
* Salespersons 1 and 2 sell in the West territory
* Salespersons 5 and 6 sell in the Central territory.
* Salespersons 3 and 4 sell in the East territory.
* Postal code for each state used as the location.
You need to set up the territories.
Solution:
* Create the West territory and add the manager.
* Add members and save.
* Repeat for the Central and East territories.
Does the solution meet the goal?
* Utah to California is the West territory.
* Illinois to Colorado is the Central territory.
* Maine to Indiana is the East territory.
The company wants the territories set up as follows:
* Salespersons 1 and 2 sell in the West territory
* Salespersons 5 and 6 sell in the Central territory.
* Salespersons 3 and 4 sell in the East territory.
* Postal code for each state used as the location.
You need to set up the territories.
Solution:
* Create the West territory and add the manager.
* Add members and save.
* Repeat for the Central and East territories.
Does the solution meet the goal?
Correct Answer: A
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A company manufactures widgets. Widgets can be sold in the following ways:

The company discovers that customers want to buy widgets individually.
You need to add a unit named Each.

The company discovers that customers want to buy widgets individually.
You need to add a unit named Each.
Correct Answer: B
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