Free Microsoft AB-100 Practice Test & Real Exam Questions

A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled.
You need to customize Copilot by tailoring how opportunity summaries are generated or how they are presented to users.
Solution: You add the opportunity summary widget to the Opportunity form. Does this meet the goal?

A company has an Azure environment that supports multiple business units.
The company plans to implement an AI solution that will perform sentiment analysis on customer product reviews.
You need to evaluate the potential cost of the solution to support return on AI investment (ROAI) analysis.
What should you use?

A company has an Azure environment that supports multiple business units.
The company plans to implement an AI solution that will perform sentiment analysis on customer product reviews.
You need to evaluate the potential cost of the solution to support return on AI investment (ROAI) analysis.
What should you use?

Note: This section contains one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem. You must determine whether the solution meets the stated goals. More than one solution in the set might solve the problem. It is also possible that none of the solutions in the set solve the problem.
After you answer a question in this section, you will NOT be able to return. As a result, these questions do not appear on the Review Screen.
A key stakeholder in your organization is championing the immediate deployment of Microsoft Copilot across all business units. Their primary justification is the belief that AI will automatically generate superior, data-driven decisions starting on day one, irrespective of the current state of organizational data quality or the alignment of existing business processes. You are tasked with providing an accurate assessment of this claim based on industry guidance, particularly Microsoft's "AI for Business" principles.
Based on Microsoft's "AI for Business" guidance, can you confidently state that deploying AI tools like Copilot will lead to better decisions with having a foundation of quality business data and well- defined, aligned workflows first?

A company plans to deploy a Microsoft Copilot Studio agent that will analyze historical business data to predict customer behavior.
The data is currently stored in an Azure SQL database, flat files, APIs, and logs.
You need to organize the data into a format that can be used as a knowledge source in Copilot Studio.
What should you include in the solution?

A company plans to deploy a Microsoft Dynamics 365 Contact Center agent.
You need to ensure that the agent can transfer the conversation to a live customer service representative.
Which two components should you include in the solution? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A company has an Azure environment that supports multiple business units. The company plans to implement an Al solution that will perform sentiment analysis on customer product reviews.
You need to evaluate the potential cost of the solution to support return on Al investment (ROAI) analysis. What should you use?