Exam Name: IBM Tivoli Service Automation Manager V7.2 Implementation
Certification Provider: IBM
Corresponding Certification: Tivoli Software
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Updated: Sep 17, 2026
No. of Questions: 131 Questions & Answers with Testing Engine
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IBM 000-031 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tivoli Service Automation Manager V7.2 Implementation |
| Exam Number: | 000-031 |
| Exam Price: | USD 200 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 65 |
| Related Certifications: | IBM Tivoli Software Certification |
| Certificate Validity Period: | 3 years |
| Exam Format: | Scenario-Based, Multiple Choice |
| Available Languages: | English |
| Passing Score: | 65% |
| Recommended Training: | IBM Education: TSAM V7.2 Implementation IBM Knowledge Center |
| Exam Registration: | IBM Certification Registration Prometric Testing |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at authorized Prometric test centers |
| Pre Condition: | Basic knowledge of IT service management, virtualization, and IBM Tivoli products; recommended hands-on experience with TSAM |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/000-031 |
IBM 000-031 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration and Maintenance | 15% | - User and access management - Monitoring and logging - Backup and recovery - Troubleshooting common issues |
| Topic 2: Integration and Extensions | 10% | - Integration with Tivoli Provisioning Manager - Customization and extensions - REST API usage |
| Topic 3: Installation and Configuration | 30% | - Post-installation configuration - Installation procedures - Database setup and tuning - System requirements |
| Topic 4: Architecture and Concepts | 20% | - Integration with Tivoli products - TSAM architecture overview - Components and interactions |
| Topic 5: Cloud and Service Modeling | 25% | - Virtualization integration - Resource pools and provisioning - Service catalog design - Workflow customization |
000-031 Exam FAQ: Straight Answers
IBM recommends these training resources for the IBM Tivoli Service Automation Manager V7.2 Implementation exam:
Follow the training with steady self-testing — the 131 practice questions from Pass4Leader help you apply theory and fill any gaps the training leaves.
The official IBM Tivoli Service Automation Manager V7.2 Implementation outline defines 5 domains. The leading three are Cloud and Service Modeling (25%), Administration and Maintenance (15%), and Integration and Extensions (10%). The full list is in the topics section above, and Pass4Leader's 131 practice questions cover each one.
Onsite at authorized Prometric test centers Register for the IBM Tivoli Service Automation Manager V7.2 Implementation exam through these official channels:
After booking, Pass4Leader delivers your practice questions within 1 minute — preparation starts the same day.
The IBM Tivoli Service Automation Manager V7.2 Implementation exam contains 65 to complete within 90 minutes. Timed simulation in the Pass4Leader Desktop Test Engine teaches that rhythm before exam day does.
Pass4Leader issues a full refund if you take the IBM Tivoli Service Automation Manager V7.2 Implementation exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The 000-031 exam is a IBM certification exam validating the IBM Tivoli Service Automation Manager V7.2 Implementation syllabus shown above. It belongs to these credential paths: IBM Tivoli Software Certification. Candidates in 2026 prepare for it with Pass4Leader's 131 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Basic knowledge of IT service management, virtualization, and IBM Tivoli products; recommended hands-on experience with TSAM Since requirements change over time, confirm the latest on the official IBM exam page before scheduling.
The IBM Tivoli Service Automation Manager V7.2 Implementation exam requires 65% to pass, and registration costs USD 200. A failed attempt means paying the same fee again — a readiness check with the Pass4Leader engines before booking is the cheaper option.
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