Free Cisco 500-444 Practice Test & Real Exam Questions

Exam Code/Number: 500-444
Exam Name/Title: Cisco Contact Center Enterprise Implementation and Troubleshooting
Certification Provider: Cisco
Corresponding Certification: CCEIT

Exam Questions: 58
Updated On: Aug 18, 2026

Question #7

Where are external voice DNs sourced from in a CCE Dial Plan?

A. CVP

B. CUCM

C. VGW

D. CUBE

Discussion 0

Correct Answer: B Vote an answer

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Question #8

What are two ways to deploy security certificates in CCE? (Choose two.)

A. 3rd party signed

B. Certificate Authority (CA)

C. Digitally signed

D. Security Authority (SA)

E. Self-signed

Discussion 0

Correct Answer: B,E Vote an answer

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Question #9

Which CLI command manages the Java Keystore Certificate in Windows CCE servers?

A. PROCMON

B. System CLI

C. OPENSSL

D. Keytool

Discussion 0

Correct Answer: D Vote an answer

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Question #10

Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)

A. If ICM Logger side A fails, the impact of call processing is limited to ICM call router side A.

B. If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN.

C. During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully.

D. There is no impact on call processing during a Cisco Unified ICM Logger failure.

E. If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B.

F. If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.

Discussion 0

Correct Answer: B,E,F Vote an answer

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Question #11

What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?

A. Failure of a physical server brings down only specific VMs allocated to that specific storage and installed on that VMware vSphere Host.

B. Failure of a VM brings down all the components that are installed on the VM.

C. Failure of a physical server doesn't bring down all the VMs that are installed on that VMware vSphere Host.

D. Failure of a VM doesn't bring down all the components that are installed on the VM.

Discussion 0

Correct Answer: B Vote an answer

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Question #12

Which service is used to provide authorization between the Identity Provider (IdP) and application?

A. SAML

B. Identity Service (IdS)

C. Active Directory Federation Services (ADFS)

D. OAuthv2

Discussion 0

Correct Answer: A Vote an answer

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