Free Cisco 500-051 Practice Test & Real Exam Questions

  • Exam Code/Number: 500-051
  • Exam Name/Title: Unified Communications Contact Center Express Implementation - UCCX
  • Certification Provider: Cisco
  • Corresponding Certification: Cisco Specialist
  • Exam Questions: 50
  • Updated On: Jun 01, 2026
Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?
Correct Answer: C Vote an answer
What does it mean for a variable in the Application Editor to be defined as a parameter?
Correct Answer: B Vote an answer
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
Correct Answer: C,D Vote an answer
Which tool allows partners to perform these actions?
a) validate all parameters (for example, number of inbound agents, number of inbound and outbound IVR ports, etc.) of a target Cisco Unified CCX configuration
b) recommend servers based on the validated configuration (a prerequisite for the Cisco assessment-to-quality bid assurance process)
Correct Answer: A Vote an answer
Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration? (Choose two.)
Correct Answer: B,E Vote an answer