Free Cisco 500-051 Practice Test & Real Exam Questions
Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?
Correct Answer: C
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What does it mean for a variable in the Application Editor to be defined as a parameter?
Correct Answer: B
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Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
Correct Answer: C,D
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Which tool allows partners to perform these actions?
a) validate all parameters (for example, number of inbound agents, number of inbound and outbound IVR ports, etc.) of a target Cisco Unified CCX configuration
b) recommend servers based on the validated configuration (a prerequisite for the Cisco assessment-to-quality bid assurance process)
a) validate all parameters (for example, number of inbound agents, number of inbound and outbound IVR ports, etc.) of a target Cisco Unified CCX configuration
b) recommend servers based on the validated configuration (a prerequisite for the Cisco assessment-to-quality bid assurance process)
Correct Answer: A
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Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration? (Choose two.)
Correct Answer: B,E
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