Free CIPS L5M10 Practice Test & Real Exam Questions

Exam Code/Number: L5M10
Exam Name/Title: Logistics Management
Certification Provider: CIPS
Corresponding Certification: CIPS Level 5 Advanced Diploma in Procurement and Supply

Exam Questions: 91
Updated On: Aug 16, 2026

Question #11

There are several types of incentives to encourage household recycling. Of the below, which is an example of a 'buy back'?

A. A company offers money for used copper pipes during a renovation project in which they're replaced

B. A customer part-exchanges their vehicle for a new car

C. A customer pays a deposit for an item which is returned when the product packaging is returned

D. A customer is offered free collection of waste material after the delivery of construction items

Discussion 0

Correct Answer: A Vote an answer

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Question #12

"Logistics is the flow of goods along a supply chain." Is this sentence true?

A. Yes - logistics is the flow of goods, but only downwards along the supply chain

B. No - logistics is the management of supply and demand along the supply chain

C. No - logistics is the management of suppliers

D. Yes, but logistics also includes the flow of intangible items such as information and knowledge

Discussion 0

Correct Answer: D Vote an answer

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Question #13

What is the name given to an additional file attached to an inventory file that links a requirement to the specific order or component that triggered it?

A. Bill of materials

B. Requirement record

C. Peg record

D. CSV file

Discussion 0

Correct Answer: C Vote an answer

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Question #14

Demand for a product can be classified as either dependent or independent. Which of the following companies produces adependent demanditem?

A. An online clothing retailer

B. A company that produces tyres for cars

C. An ice cream van operating from April to September

D. A dairy farm producing organic milk

Discussion 0

Correct Answer: B Vote an answer

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Question #15

Mobile Ltd offers customers £50 to return old or broken phones. What is the most likely reason?

A. Recovery

B. Recycle

C. Reuse

D. Re-manufacture

Discussion 0

Correct Answer: A Vote an answer

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Question #16

Which of the following statements about Sales and Operations Planning (S&OP) are TRUE? Select TWO

A. Competitors' behaviour is not accounted for in Sales and Operations Planning

B. It is a fundamental financial plan to ensure business profitability in relation to supply and demand

C. It is a cross-functional activity

D. It is a process of planning future aggregate resource levels so that supply will balance with demand

Discussion 0

Correct Answer: C,D Vote an answer

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Question #17

Which of the following is an example of aJust-in-Time (JIT) IIinventory system?

A. A company places orders only when items are required

B. A two-bin system is used whereby a supplier delivers new stock when one bin is empty

C. A manufacturer holds zero inventory

D. A supplier is implanted within a customer organisation and places orders to their own company

Discussion 0

Correct Answer: D Vote an answer

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Question #18

Customer service levels can be measured using Service Level Agreements (SLAs). Which of the following are "hard" measures typically found in an SLA? Select THREE

A. Seriousness of complaints

B. Stock availability

C. First-time fix rate

D. Level of customer satisfaction

E. On-time delivery

Discussion 0

Correct Answer: B,C,E Vote an answer

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Question #19

A Transport Management System (TMS) comprises several functions. Which of the following is NOT one of these?

A. Measurement and reporting

B. Transport execution

C. Fleet maintenance

D. Planning and decision-making

Discussion 0

Correct Answer: C Vote an answer

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Question #20

The "Net Promoter Score" (NPS) provides a company with an indication of customer satisfaction by answering which question?

A. How likely are you to recommend the service to a friend?

B. On a scale of 1-10 did you find the service value for money?

C. Would you use this service again?

D. How happy are you with the service delivered?

Discussion 0

Correct Answer: A Vote an answer

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