Exam Name: Operations Management
Certification Provider: CIPS
Corresponding Certification: CIPS Level 5 Advanced Diploma in Procurement and Supply
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CIPS L5M9 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understand the improvement of operations management | - Analyse quality management and improvement
|
| Understand the design of operations management systems | - Analyse the design of processes and capacity
|
| Understand the concept and scope of operations management | - Analyse the role and activities of operations management in organisations
|
| Understand planning and control in operations management | - Analyse inventory planning and control
|
CIPS Operations Management Sample Questions:
Which of the following are considered 'transformed resources' and an input into the Operations Process (input- processoutput)?
Select THREE
- A. employees
- B. customers
- C. money
- D. raw materials
- E. information
Correct Answer: B,D,E 🗳️
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
Which of the following would you likely find on a Process Control Chart which is being used to monitor the quality of products manufactured in a factory?
- A. different activities completed and the amount of slack available in each activity
- B. upper and lower control limits
- C. arrows showing the flow of goods
- D. frequency of defects
Correct Answer: B 🗳️
Explanation: Only visible for Pass4Leader members. You can sign-up / login (it's free).
Which of the following is not a key stakeholder in the implementation of Six-Sigma?
- A. employees
- B. suppliers
- C. customers
- D. processes
Correct Answer: B 🗳️
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According to the Taguchi Loss Function there are two types of costs incurred when there is an issue with quality. What are these?
- A. social costs and environmental costs
- B. financial costs and reputational costs
- C. private costs and social costs
- D. private costs and public costs
Correct Answer: C 🗳️
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The Public Sector only provides Services not Goods. Is this TRUE?
- A. yes- the public sector provides services such as education and health care
- B. yes- the private sector is responsible for the production of goods, whereas services can be provided either by the public or private sector
- C. no- the public sector may provide goods as well as services
- D. no- the public sector provides goods rather than services
Correct Answer: C 🗳️
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