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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

Question 1

Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is not working.
What would be causing this problem?

A. A remote database was not configured on the AAEP.
B. There are no Announcement Port licenses available for the POMDriverApp.
C. The user has incorrect roles assigned.
D. The new POMDriverApp provided with the POM software was not deployed on the application server.

Question 2

Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation. Which configuration should be checked?

A. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running
B. The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running
C. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running
D. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, Tomcat Service and Postgres database are running

Question 3

A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)

A. .xls (Microsoft Excel)
B. .csv (Comma separated value)
C. .jpg (Digital Image)
D. .pdf (Portable Document Format)
E. .doc (Microsoft Word)

Question 4

In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.
Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)

A. Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
B. Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
C. Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
D. Upgrade the server to a minimum of 4 GB of RAM. ) Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.

Question 5

Which three services are registered as a part of Intelligent Customer Routing (ICR) Core installation? (Choose three)

A. terracottasrv
B. icrwebservice
C. tomcat
D. icrcca
E. icrcore

Solutions: