Free Avaya 2U00210A Practice Test & Real Exam Questions

Exam Code/Number: 2U00210A
Exam Name/Title: APSS Unified Communications Online Test
Certification Provider: Avaya
Corresponding Certification: APDS

Exam Questions: 40
Updated On: May 28, 2026

Question #5

Your client is trying to decide whether to purchase Avaya AES (Application Enablement Services) or Avaya ACE (Agile Communication Environment). Which platform is compatible with ACE and not AES?

A. Avaya Aura* Solution for Midsize Enterprise

B. Communication Manager as an evolution server

C. Avaya Aura@ System Manager

D. Communication Server 1000

Discussion 0

Correct Answer: D Vote an answer

Question #6

Your client Jean, is considering getting unified messaging from Microsoft@. What are three differentiators of Avaya Aura@ Messaging that you might point out to Jean? (Choose three.)

A. Domination of the productivity applications market segment

B. A choice of TUIs (telephone user interfaces) for DTMF (dual tone multi frequency) control and multiple remote or mobile access solutions

C. Superiority at working with messages, calendars, and contacts

D. An option to store voicemail separately from email or along with multiple 3rd party emails

E. Single server or multi-server deployment with a centralized or decentralized topology

F. An all-in-one approach to voicemail, email, fax, auto attendant and speech recognition

Discussion 0

Correct Answer: C,D,F Vote an answer

Question #7

One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A. Customers aren't confused or frustrated they need just one number to reach staff.

B. The Company can easily track and locate the end user.

C. The end user's privacy is protected as the business number is published and displayed to callers.

D. The end user's calls are private and secure by using the automatic encryption feature.

Discussion 0

Correct Answer: C,D Vote an answer

Question #8

You are in discussions with an Avaya customer who has expressed interest in customizing the interactions of their call centers. You have mentioned that the Avaya Aura8 Collaboration Environment is a secure, cost-efficient development platform. What are two additional statements that you might share with the customer? (Choose two.)

A. Avaya Aura* Collaboration Environment is a closed development environment

B. Avaya Aura* Collaboration Environment does NOT require prior communications development skills

C. Avaya Aura* Collaboration Environment integrates Unified Communications and contact center resources with business applications and workflows

D. Avaya Aura* Collaboration Environment requires extensive communications development skills that Avaya Professional Services can provide

Discussion 0

Correct Answer: B,C Vote an answer

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