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Apple 9L0-403 Exam Syllabus Topics:

Apple Mac OS X Support Essentials 10.6 Sample Questions:

1. An application has become unresponsive, and will not quit. Which of these procedures is NOT a method for forcing an application to quit?

A) Press Command-Tab until the application is in the foreground, then press Command- Option- Q and select Force Quit.
B) Open Activity Monitor, select the applications name from the list of processes, then click Quit Process.
C) Hold down both the Option key and the mouse button while hovering over the applications icon in the Dock, and choose Force Quit from the shortcut menu.
D) Choose Force Quit from the Apple menu, then select the applications name from the list of applications, and click Force Quit.

2. Which of these is the result of an authorization denial?

A) Connect To Server displays an invalid password dialog when you try to connect to a share point.
B) Finder displays an insufficient access privileges dialog when you try to open a folder.
C) Finder displays a dialog that says, "The disk 'Data' is in use and could not be ejected" when you try to eject a CD.
D) The login window shakes after a user enters an incorrect password.

3. Web pages will not load on a Mac OS X v10.6 computer. Which three troubleshooting steps can help you identify the cause? Choose three - partial credit possible.

A) Verify network settings in Network preferences.
B) Confirm network connectivity using Network Diagnostics.
C) Test direct IP connectivity using Network Utilitys Ping command.
D) Confirm network activity using the Activity Report in Network Monitor.
E) Verify the presence of DNS servers on the network using Network Utilitys DNS Scan command.
F) Confirm network connectivity using Internet Connect.

4. Review the screenshots of a file's permissions, as seen in Finder and from Terminal, and then answer the question below.

NOTE: The specific privileges identified in the Info window below have been deliberately blurred, as they are not relevant to this question. Why are Kim's permissions to the file, Report.rtf, NOT visible in the Terminal listing?

A) Kim's permissions are stored in an Access Control List (ACL).
B) Kim's permissions are stored in the volume catalog.
C) Kim's permissions are stored in the file data segment.
D) Kim's permissions are stored as POSIX settings.

5. When you enable File Sharing in the Sharing preferences on a Mac OS X v10.6 computer, which protocol(s) is (are) enabled by default?

A) AFP and FTP
B) AFP and SMB
C) NFS
D) FTP and SMB
E) AFP
F) SMB
G) NFS and FTP
H) FTP

Solutions: